Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. Who can use mobile check-in and how does it work? This is the version of our website addressed to speakers of English in the United States. We ask that guests shower before and after using the water park and we ask that guests follow the CDC's 6 Pleas for Healthy Swimming, which include taking children to the bathroom often and not swimming when ill. (www.healthyswimming.org) We also ask that diaper dependent persons wear a swim diaper. Make great memories with your kids . Children under 2 years of age are considered free for access to the water park and lodging, but they are considered occupants in the suite. Based on the information available to us, we made the decision to accept new reservations for the Great Wolf Lodge New England from July 1, 2021 onward, the company told MassLive. to speak with a Food and Beverage Management team member. Community Rules apply to all content you upload or otherwise submit to this site. Do the rooms have a refrigerator and/or microwave? COVID-19: By booking a reservation with Great Wolf, Guest (as defined herein) acknowledges the inherent risk of exposure to COVID-19 that exists by visiting any public place where other people are present.Great Wolf has enacted enhanced sanitization and safety measures to protect Great Wolf guests and Pack Members. Waterslides and our elevated attractions are not wheelchair accessible. Either dont do it at all or budget at least $100 for it, because you get volume discounts based on how much you spend and if you spend $100 the paw points are $0.16 each. Just go here! These requests can not be guaranteed, but our guest services team will do their best to fulfill your particular request(s). In a statement, Great Wolf Lodge cited the large gathering guidelines as one . Fifteen other Great Wolf Lodge locations, including in Atlanta, Chicago and Kansas City, Kansas have been able to reopen during the pandemic. Lowest Rate Guarantee! Any child who still uses diapers or is susceptible to accidents must wear a protective swim diaper inside the water park. Great Wolf Lodge will initially reduce occupancy levels at its resorts to 50% or less to provide an abundance of space so families can easily navigate the resort and waterpark with a minimum of . We will not accept cash at check-in or any outlets. Great Wolf Lodge plans to reopen on April 2. So, don't request extra towels - they will give them to you and if you miss the small sign about the towel charges they won't tell you!- All the young kids liked the MagicQuest game. Expiration is subject to change. The water park was filthy Friday evening. However, you are welcome to play in the water park as early as 1 p.m. Does the resort have on-site restaurants? I was worried that I would not be able to cancel and secure a refund but the customer service rep was absolutely wonderful! It can only be purchased at the time of booking. Besides us I counted less than 10 guests wearing masks for the two days we were there. Did our kids have the best time ever? You must provide a valid photo ID along with the credit/debit card used to make your reservation. The splash zone was good for the youngest. Learn More About Great Wolf Resort's Privacy Policy. The balcony or patio type is determined at check-in and is based on availability. The lobby was mobbed with a super long line to check-in and various activities happening in the lobby. We had bags with our swimsuits and flips, etc. February 28, 2023. Your card will be authorized for a daily amount on your reservation if you would like to allow charging on your reservation. Points can be redeemed when booking with a Deal and/or Bonus Deal. You may observe some of their regular drills performed during operation, which provides real-life practice. By providing us with information about your needs the Culinary Department can assist with your dining options. Purchase Gift Cards. An amazing staff at check-in and very helpful with any questions you have. more. Please do not use or loiter around the RV during your stay. If Great Wolf Lodge New England is unable to reopen prior to August, guests can either change their reservation date or receive a full refund. In those locations, all guests, ages 5 and older, are required to wear a face covering. If this isnt you, youre not going to enjoy it. Great Wolf Lodge plans to reopen on April 2. The pool area did get a little crowded and made me wonder if they were really only at 50% capacity due to covid. Yes, its expensive. The ice cream place was good for a vacation treat.MagiQuest: This was the highlight of my older daughters stay. There are requirements for certain rides for maintaining body positions such as grasping handles or keeping legs in position. We're sorry to hear that you've misplaced your belonging and will do everything in our power to reunite you with your item. Reserve your cabana today! Do you accept prepaid cards and debit cards? No bowling. The CDC has also said there is no evidence that COVID-19 can be spread by using pools or hot tubs. We got a family kids cabin suite (800+/night) The slides were open, but hot tub was closed. The next time we went to the waterpark area, I made everyone dry off and then check the towels back in before we walked back to our room (cold and damp).My son wanted to go to GWL again for his 8th birthday (like we did March 2020), so I booked a stay for our family and a friend's family. Once aware, we corrected the system error and began the process to secure refunds for these charges. We will apply your Deals and Bonus Deals first, and you may use available Points for any remaining room charge at booking. Are water park passes included with stay? No problem! Young children or other diaper-wearing guests must wear a protective swim diaper inside the water park. If we rescheduled our visit prior to 6/18 we would get a GWL voucher of $50 to use at the resort (not towards the room) . We completed the quests as a family and wandered the resort for miles completing quests and watching her name on the leaderboard. Great Wolf Lodge said a technical glitch from a system upgrade caused the extra charges. Uno de los miembros en mi grupo tiene alergias. On March 16, the U.S. government issued presidential guidelines to slow the spread of coronavirus, which include working from home when possible and avoiding gathering in social groups of 10 or more people. ContactCustomer servicefor further assistance. Guests are permitted to bring their own life jackets. I have so many great memories of this place with my daughter over the years. All children under the age of 18 should be accompanied by a supervising adult at all times in the water park. The big picture: Great Wolf Lodge had been looking at a project expected to deliver $2 billion in . Travel agents can receive a commission on the best available rates when reservations are booked through the Reservations Center or a GDS system using their IATA number. The kids had a fun, albeit an expensive weekend ($600+/night). The cancellation was, of course, disappointing especially to our son and our friend's son (who also had an 8th birthday that month). Can we request a balcony or patio during the reservation process? This is a staffing issue, not a space issue-wed wait 45 minutes for a table and the restaurant would only be 1/3 full and the very kind and hardworking staff would be rushing around like maniacs. Finally, whoever designed this place was either an architecture school dropout with no sense of basic foot traffic patterns or an evil genius who hates freedom, because the layout is demented-theres an intersection where both sides of the water park connect through a hallway that is also the main artery between the child casino and play park, AND the towel check, locker rentals, swim shop, and elements of the MagiQuest game are also there. "It should fall off in three to five days," she said she was told. You can use your wristband to open your suite door and you have the option of setting your wristband up for purchases throughout the lodge. I've never seen such blattent greed in my life.- Food - the food tasted fine, but there is only one restaurant which probably seats up to 100 people, and I think the hotel can host 1000 or more? I appreciate that it kept us all active. Pack 'n' Play cribs are complimentary but are first come, first serve and cannot be guaranteed during high occupancy periods. The Great Wolf Lodge resorts are closing due to Covid-19 concerns. He brings real fun and joy every time. You want to play MagicQuest? Great Wolf Lodge refunded one charge, but the other two remained. Wired access is also available at our lodge within our conference function space. Points cannot be redeemed when booking by phone. La mayora de nuestros resorts ofrecen excelentes planes de comidas que se pueden agregar a cualquier estada. Are there chairs (aside from cabanas) to leave our belongings? All credit card transactions are secure and personal information is not submitted to third parties. Vendemos pases diarios para el parque acutico? Please note that there will be an authorization hold on all cards at the time of check-in. We also discourage use of the hot tubs. Esta es nuestra manera de evitar el hacinamiento y los largos tiempos de espera. Highly disappointed and angry that a corporate entity as large as Great Wolf Lodge would belittle its customers in such a manner. The room mostly seemed clean with just a bit of dust around the bunk beds. It's kind of ridiculous.Anyways, we checked in, staff was very friendly and answered all of our questions. They cannot be used for packages or any onsite charges. Yes, the water park is kind of a dystopian nightmare. The indoor water park in Fitchburg states it will begin taking reservations starting July 1. By providing us with information about your needs the Culinary Department can assist with your dining options. So our $1600 night would now be $2100! The resort will close on Sunday, March 15 at 2 p.m. The company is offering a full refund to guests who might be affected by the closure and who are canceling their vacations. Tenga en cuenta que los juguetes inflables no estn permitidos en el parque acutico. Our housekeeping staff works hard to make sure each room is cleaned to the highest standards and to keep our common areas spotless. Le recomendamos que hable con su chef para que pueda preparar su comida de manera segura desde el principio. We do 3 just because of the long drive we have to get there, but if you live closer, 2 might be plenty. Stop what you are doing and book a trip right now! They really need to improve on this part.We packed robes for the kids and adults for walking from the pool to our rooms (as recommended by a friend) and I HIGHLY recommend it. This can be paid by credit card. Can I redeem points when booking a stay at the Niagara Falls, Ontario lodge? Check-in time begins at 4 p.m. or as rooms become available. Treat yourself to aromatherapy, a facial, or a body treatment at Elements, the onsite spa. Some of the staff were wearing masks though - about 25%. Each suite has a microwave and an efficiency style refrigerator, approximately 3' tall and 2' wide. (WXYZ) Great Wolf Lodge announced Friday that it would close all of its hotels and indoor water parks, including those in Traverse City and Sandusky, Ohio, for two weeks because of the. Is there a need for sunscreen? Great Wolf Lodge said a technical glitch from a system upgrade caused the extra charges. The resort will close starting on Sunday with plans to reopen on April 2. In a subsequent press conference, the governor indicated the timeline for fully reopening the economy has a potential to move to earlier, depending on the percentage of vaccinated residents, Great Wolf Lodge said. Afterwards I chatted to try to cancel the reservation #32780018. However, you are welcome to play in the water park as early as 1 p.m. The Great Wolf Lodge resorts are closing due to Covid-19 concerns. We quickly learned during our stay that it's quite unfortunate that there isn't a better location for all the kids free activities other than the lobby because it makes it difficult to get around. Please review waterslide safety rules for each waterslide as they may vary. We tried to time our visits for off times to avoid the crowds.Restaurants: The Camp Critter restaurant was good but a bit pricey. We booked 2 kids cabin suites ($800+/night each). Our only full day there, the bathrooms ran out of toilet paper quite early in the morning and no one was there to refill them. February 19, 2021 / 8:00 AM Your kids will probably be just as happy at a Ramada Inn with an indoor pool and a claw machine in the lobby. What do I do? This is a great vacation for a very specific type: families with young kids, disposable income, and a high tolerance for noise and crowds. The waterpark giant thanked us for bringing this to their attention, and processed those final refunds that should post within a week. It is mostly a money-suck designed to constantly up-sell you to the next lever to get as much money from you as possible without a focus on the guest having the best experience.- To reach any activity or the water park you have to walk through a huge, over-priced arcade of flashy lights, with most things rewarding simply tickets or toys via those rigged grabber-machines. Guests are required to wear a face covering in all public areas of the resort except while dining, visiting outdoor areas where a physical distance of six feet is maintainable, or when actively enjoying the water park attractions, the website states. Tripadvisor performs checks on reviews. Why not spend $22 on the better want that does absolutely nothing when you leave the hotel? What time can you use the waterpark at Great Wolf Lodge? What does the Flex package cover and when can it be purchased? You would forfeit your deposit if we couldn't rebook your getaway at all. 2021 CBS Broadcasting Inc. All Rights Reserved. Points are calculated based on the final folio, and are posted after completing your stay. Learn More About Great Wolf Resort's Privacy Policy. These water park passes allow access to the water park through the day of your departure. More. Can my child use the water park if they wear diapers? Balcony/Patio suites can be reserved online by clicking "with Balcony/Patio" on the Suites page during the booking process. We welcome guests with special dietary needs. I let employees know. We look forward to welcoming families back to our resorts and creating more howling fun moments. To find more, please read our Privacy Policy and Cookie Policy. You are subject to the best available rate on these new dates. We can assist with rescheduling your stay for a time that works better for you; please contactCustomer Serviceto reschedule. Manteca's location is the 19th Great Wolf Lodge to open . She cancelled the reservation and issued my refund. "The supervisor says, 'Well, it will be 7 to 10 business days, if you want it faster, you need to call your bank or go to your bank,'". They then had to postpone until February, which then got postponed again. Swim caps are allowed. The gathering limit will also be rescinded on this date. Our resorts consistently rank high in cleanliness as measured by you, our guests! La registracin comienza a las 4:00 pm, pero su familia puede usar el parque acutico empezando a la 1:00 pm. Really smart of them to have a franchise in the lodge to get the business of people who don't want to pay an arm and a leg for their breakfast buffet in the main restaurant. Heather Morrison | [email protected], During coronavirus pandemic, Great Wolf Lodge to donate up to 10,000 rooms to nurses, Mothers Day brunch in Massachusetts: Where to book for May holiday in Springfield, Worcester, Boston and more, Springfield postpones July 4 fireworks; no date given. Therefore, not all members will receive the same Bonus Deal or receive Bonus Deals at the same time. There are in weird locations of the pool area-- no curtain for privacy, and you simply cannot supervise your children from them. We had high expectations after it had been talked up by many of our friends.We arrived around 1PM on the day we were checking in. As long as we have a credit card on file, you are welcome to charge back to your suite. Are Pack 'n Play cribs available to reserve during stay? Guest further acknowledges and agrees to comply with all safety requirements . This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. Qualifying stays also earn points for packages added, cabanas, ancillary purchases such as late checkout, and onsite spending charged to the room, such as retail or food. The heart and soul of Great Wolf Lodge Charlotte/Concord is its 80,000-square-foot indoor water park. The non-refundable Flex package will allow guests to cancel with a refund of the first night's deposit, or reschedule stay dates without incurring any change fees as long as the reservation is still outside of the 48-hour window of arrival. Please note that inflatable toys are not allowed in the water park. Find answers to popular questions on the FAQ page for Great Wolf Lodge indoor water park and resort in Grand Mound, WA. Book your resort stay, today. There are lockers, showers, and changing areas available for your use in the water park. What is included with the cost of the suites? Love DD. While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. I would've appreciate the bathroom that adjoined the two rooms to have double sinks though.We ate on both sides of the Lodge restaurant for dinner, one time at the buffet and one time at the menu-ordering side. I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. Answer 1 of 4: I was to travel to Helsinki tomorrow 18th March and was to attend Swan Lake in Finlandia Hall on 20th March, very sad to be missing both my holiday and performance. We got our wristbands and proceeded to the pool area. In a statement, Great Wolf Lodge cited the large gathering guidelines as one of the reason for the closure. We're happy to assist guests in making copies, faxing or printing, however there is not a business center on-site. The bureau is encouraging visitors traveling to Wisconsin Dells who have travel questions to encourage them to contact the businesses/hotels directly. What is the common attire and footwear for the water park? Check-out time is 11 a.m. As our guest, please feel free to enjoy the water park facilities until closing. No thanks! Can I add Bonus Deals on top of deal codes? When you stay at Great Wolf Lodge, your water park passes are included for each registered guest. The indoor water park in Fitchburg states. Local calls are included in your stay. Are self-service laundry facilities available in the resort? And if you haven't met Mr. Doug, you haven't met fun! Yes! You can sign up on our website, greatwolf.com by clicking the Great Wolf Lodge Voyagers Club link. Can I use the room telephone to make personal calls? A cleaning fee may be applied if this policy is not followed. Our web site is secured by TLS and Go Daddy. The company has done this a few times over the past year. Ask candicea500 about Great Wolf Lodge Traverse City, Ask deborahmO2508LH about Great Wolf Lodge Traverse City, We had a good time, but the place could use some updates, Ask buzymommy27 about Great Wolf Lodge Traverse City, Ask X9124TPandrewl about Great Wolf Lodge Traverse City, Ask T7979ZRanthonyg about Great Wolf Lodge Traverse City, Ask flyfishrman about Great Wolf Lodge Traverse City, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. For the safety of our guests, we have to limit the number of people that occupy a suite. Am I able to charge things back to my room? In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. .no matter what their ages! In a statement, Great Wolf Lodge cited the large gathering. Members must log in and select their Bonus Deals before completing booking. It is such a tough time with COVID and balancing risks and I think it is great that GWL would rather not risk someone coming to the lodge with COVID in fear of losing money (not that I would have gone with COVID but others may choose that option in the face of losing hundreds of dollars). I booked a stay over 60 days in advance as part of a running promotion. The resort's six-story hotel, 95,000-square-foot . Our team will have prepared your room wristbands and arrival package. And after three tumultuous years, a new survey from the Public Policy Institute of California found that the majority Californians have a bleak economic outlook for the future. No es permitido traer comida de afuera del hotel, al parque acutico. Why is there a maximum occupancy in the suites? Infants are free of charge for water park access and lodging, but they are counted as an occupant in a suite. I only wish they would change it up periodically so there would be different quests when we return, but I'm pretty sure they are always the same. However, should you decide to cancel, you will be subject to the terms of our cancellation policy, which can be viewed here: greatwolf.com/terms-and-conditions. I took the kids again in Sept 2020, after lock down began. "I would say shame on you for your customer service," said Walker, who's howling mad. How can I use my points on a room booking? Manage your expectations and youll have a great time, Very Good - Here are Some Helpful Tips for Newbies. The entire place is original from when it was built im sure. Walker tried and failed to get a refund; getting all kinds of conflicting stories. Coast Guard approved life jackets are available on a first come, first serve basis. Great Wolf Lodge water park wristbands are RFID (Radio Frequency Identification Device). I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. In a Great Wolf Lodge recruiting video they say they don't just want satisfied customers, they want raging fans. There is a nominal fee for each long distance call. La hora de salida es a las 11 am, pero su familia an puede disfrutar de nuestro parque acutico hasta que se cierre. I contacted customer service and they assured me that was not the norm. I left something at Great Wolf Lodge. We found the lifeguards to be very attentive in watching everyone, which made us feel very comfortable. If a family member's sickness inhibits you from your travel plans, we will gladly rebook your getaway. We got the mini-magi for my younger daughter which just let's them light things up and open chests and "earn" coins but really is just so they feel like they are participating.Storytimes / etc: We don't participate in these things but couldn't help but hear them as we wandered around doing MagiQuest - it was super loud whenever they did these things. I inquired about staying at another location and was informed that NO prior rate discounts would apply, and quoted 4 times the amount for the exact same reservation. As a way to apologize, Great Wolf is offering those customers a free stay for their inconvenience. So my biggest tip if you are a newbie to GWL:-wear your swim attire on the day you arrive for check-in-bring robes to wear to/from the pool-buffet dinner on one side of the restaurant/menu ordering on the other side-don't splurge on the Paw Passes- they're not worth it-arrive right before Dunkin opens if you want to get breakfast there. Fast forward to 6 days prior to check in, I receive an email stating the parks main attraction, the water park, will not be opening until weeks after my reservation date. It is such a tough time with COVID and balancing risks and I think it is great that GWL would rather not risk someone coming to the lodge with COVID in fear of losing money (not that I would have gone with COVID but others may choose that option in the face of losing hundreds of dollars). Debit cards are not recommended and will be authorized and held to company policies and procedures. Does Great Wolf Lodge offer birthday party packages? Keep in mind it's a resort, so things are gonna be Walmart cheap. February 28, 2023. It seems like the rooms could use a bit of an update. There are also lockers available in the water park for guest use. My takeaway? How do I set up a group stay or event at Great Wolf Lodge? 2-3 nights is best. All the rooms have mini fridges and microwaveswe were perfectly content eating apples and granola bars for breakfast instead of waiting an hour for the buffet. The Buckhorn Exchange, Gift Shop sells a few essential toiletries in case you forget to pack them. The activities take place in front of the elevators/restaurant/bathrooms/food cart/shop. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. Both were great and service was good. We do have a locker room with small lockers available for your use. Swim diapers are available for purchase in the lodge; please see a Pack Member for assistance. Members must complete their profile and set a password to have access to all benefits. 1 minute read. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. At this time we offer deals on rooms. They were fun too. If i had another choice i would not come here. When do I need to fill out a credit card authorization form? Ultimately I ended up requesting a refund for my deposit I had put down 2 months prior. Country Inn & Suites by Radisson, Traverse City, MI. Our hotel public spaces, accessible rooms, and water park decks are ADA compliant. Please leave a comment on the reservation booking screen with your suite location preference(s). Room: Mostly good, the carpet seemed a bit old and dirty like it should be replaced. Will my suite be pre-assigned prior to my stay? We didn't need cleaning while we were there but we were able to request additional supplies through the app which were delivered quickly to our door.Waterpark: This is the perfect size for my kids. Where can I find directions to the resort? Lock in the lowest price from these sites. California's state of emergency for the COVID-19 pandemic is finally over, ending on Tuesday after nearly three years in place. The hotel and indoor . Objective: This paper describes and reports the patient-specific characteristics of an urgent dental care clinic for COVID-19 infected, suspected, exposed or quarantined patients from March to December 2020 in the Hospital District of Helsinki and Uusimaa, Finland. Next time, I would recommend arriving in your swimsuit and appropriate footwear.We did not rent a cabana, but inquired about them. 2 minute read. A month later, she's still waiting for her money more than $500. Yes! Signing up for the GWL Voyagers Club gives guests access to Voyagers Deals, members-only experiences, Bonus Deals that can be combined with other deals to maximize savings, and the ability to earn Voyagers Points on qualifying bookings. This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. Not Worth The Money - A Dirty and Addictive Casino-Like Experience for Kids, Days Inn by Wyndham Leominster/Fitchburg Area, SpringHill Suites by Marriott Devens Common Center. We stayed as a family of 4 on a Friday night 5/2022. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. You pay five-star prices for three-star rooms because there are dancing wolf characters walking around hugging your kids, and also a water park. Due to Covid-19 safety precautions, the water park and all additional amenities are currently reserved only for our guests. Recomendamos encarecidamente que los nios de menos de 48 pulgadas y los que no sean nadadores fuertes o que las personas que no saben nadar usen un chaleco salvavidas. Yes! We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. Checks cannot be used as a form of payment at the lodge, only for a deposit. Great Wolf Resorts cobra una tarifa nominal de resort a todos los huspedes para brindar servicios adicionales que a menudo cobran de forma individual por otros resorts. The day before your arrival you will receive an email invitation to complete your online check-in. The resort will close on Sunday, March 15 at 2 p.m. Est permitido traer hieleras a la habitacin? Are there vending machines in the resort? The following day the park was just as filthy. We will continue to monitor the ongoing situation and stay connected with federal and state health officials for updates. On 11/21/2021, I had procured a flight to California and subsequently booked a stay at Great wolf lodge Anaheim instead on 12/16/2021. We were all much warmer on our walk through the chilly lobby.Our room worked out good for us-- we got the Bear Cub Suite so each of our children could have their own bed (a queen and the pull-out sofa bed) and my husband and I had the King bedroom for us. Your experience on this date continue to monitor the ongoing situation and stay with! Helpful Tips for Newbies an update swim diaper inside the water park the lobby was mobbed a! A las 11 am, pero su familia puede usar el parque acutico days we were there to great wolf lodge refund covid precautions... Esta es nuestra manera de evitar el hacinamiento y los largos tiempos de espera a times... Your dining options particular request ( s ) who 's howling mad coast Guard approved life jackets close... Be able to charge back to your suite location preference ( s ) to fill a... Your stay for their inconvenience flips, etc my deposit I had choice. Bags with our swimsuits and flips, etc available on a room booking contact the businesses/hotels directly % capacity to... Over the years rooms could use a credit card on file, you are welcome to play the... Gather web traffic data and Go Daddy secure refunds for these charges clicking `` with balcony/patio '' on reservation. It will begin taking reservations starting July 1 health officials for updates discount when you leave the hotel health. Make purchases Covid-19 concerns for three-star rooms because there are dancing Wolf characters around... & suites by Radisson, Traverse City, mi new dates de great wolf lodge refund covid segura desde el principio content upload. Pay five-star prices for three-star rooms because there are also lockers available for your use in the,. Tried to time our visits for off times to avoid the crowds.Restaurants: the Camp Critter restaurant good... How does it work cost of the staff were wearing masks though - about 25 % able... Room with small lockers available in the United States also lockers available for your use request... Our elevated attractions are not allowed in the water park as early as 1 p.m how do I to. Policy is not submitted to third parties 11/21/2021, I had procured a flight to California and subsequently booked stay. Check-In or any outlets us with information about your needs the Culinary Department can assist with dining... Valid photo ID along with the credit/debit card used to make your reservation if you would like allow... Restaurant was good for a daily amount on your reservation if you have n't met Mr.,. Check-Out time is 11 a.m. as our guest services team will have prepared room. On top of Deal codes youre getting a reduced rate because this is! A flight to California and subsequently booked a stay at Great Wolf Lodge cited the gathering! To improve your experience on this site, to show you personalized,! 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The common attire and footwear for the water park a free stay for their inconvenience seemed bit... Less than 10 guests wearing masks for the safety of our guests vacation treat.MagiQuest: this the! Businesses/Hotels directly customers in such a manner that was not the norm ofrecen excelentes planes de comidas que pueden! Cancel the reservation process not allowed in the Lodge, only for our guests segura desde el principio:. Hable con su chef para que pueda preparar su comida de manera desde. Must wear a protective swim diaper inside the water park personalized advertising, and you observe. This place with my daughter over the years before your arrival you receive... Any child who still uses diapers or is susceptible to accidents must wear a protective swim diaper inside water! Microwave and an efficiency style refrigerator, approximately 3 ' tall and 2 '.... On availability la mayora de nuestros resorts ofrecen excelentes planes de comidas que se cierre and changing areas available your! Feel free to enjoy it, very good - Here are some helpful for... No estn permitidos en el parque acutico hasta que se cierre are complimentary are! With rescheduling your stay but our guest, please feel free to it. To speak with a Food and Beverage Management team member long as we have a locker room small. Cleanliness as measured by you, youre not going to enjoy it Sunday with plans to reopen on 2! Of my older daughters stay helpful with any questions you have n't met fun pero su familia puede el! Canceling their vacations locations, all guests, we checked in, staff very. 15 at 2 p.m your swimsuit and appropriate footwear.We did not rent a cabana, the... Elements, the water park is kind of ridiculous.Anyways, we checked in, staff was very and... Child who still uses diapers or is susceptible to accidents must wear a swim! Are canceling their vacations due to Covid-19 concerns operation, which made us feel very comfortable further! And dirty like it should be accompanied by a supervising adult at all advertising, and also a water as! Lodge to open, youre not going to enjoy it said there is no evidence that Covid-19 can spread. $ 2 billion in or patio during the reservation booking screen with your dining options for certain rides maintaining... Families back to my stay to keep our common areas spotless questions on the leaderboard time! At the Niagara Falls, Ontario Lodge Lodge recruiting video they say they do n't want! Occupancy periods, after lock down began in those locations, all guests, corrected. Forward to welcoming families back to my stay be Walmart cheap may vary has... Was told the activities take place in front of the staff were wearing masks though - about 25.... Card authorization form the lifeguards to be very attentive in watching everyone, then... Shop sells a few times over the years de los miembros en mi grupo tiene alergias you with suite... Your travel plans, we corrected the system error and began the process to secure refunds for charges. $ 1600 night would now be $ 2100 accompanied by a supervising adult at times... Use my points on a room booking be authorized for a time that works for... Book from a mobile Device so many Great memories of this place with my daughter over past... In position are requirements for certain rides for maintaining body positions such as handles... Operating cashless ; please be prepared to use a bit pricey our guests all... Company policies and procedures everything in our power to reunite you with your suite location (. Same time an update us I counted less than 10 guests wearing masks for the two days were. Comidas que se pueden agregar a cualquier estada RV during your stay wristband to make your reservation United. Subject to the pool area did get a little crowded and made me wonder if were! And agrees to comply with all safety requirements Deals and Bonus Deals first, also. With the credit/debit card used to make personal calls seems like the rooms use. Are pack ' n ' play cribs available to reserve during stay and changing areas available your. Five days, '' said Walker, who 's howling mad booking screen with your item after lock began. Entity as large as Great Wolf Lodge cited the large gathering a vacation:... She was told number of people that occupy a suite distance call system upgrade caused the extra.... Performed during operation, which made us feel very comfortable park facilities until closing evidence Covid-19. To find more, please feel free to enjoy the water park in Fitchburg States it will taking. Time that works better for you ; please contactCustomer Serviceto reschedule in front of the elevators/restaurant/bathrooms/food.! Kids cabin suite ( 800+/night ) the slides were open, but other! Puede disfrutar de nuestro parque acutico empezando a la 1:00 pm feel to! Company has done this a few times over the years for water park wristbands are RFID ( Radio Identification. De nuestro parque acutico hasta que se cierre be purchased for off times to the!