You will not copy or transmit any of the material except if you are doing so for your personal, non-commercial use. The ability to refund Your ticket is subject to the rules of the ticketed fare and specific terms and conditions of the airline company, therefore administrative fees and penalties may apply. We will provide refunds based on the circumstances of the case, and only when the following conditions are met: If these conditions aren't met, KAYAK or its third party service provider will not make any refunds. Our Website, all content and services provided on Our Website and all itineraries that you obtain through Trips are provided on an "as is" and "as available" basis. Our services are provided in full by Our agents. You must cancel, or re-schedule, a minimum of 5 days prior to the date of your trip; a $35 per person processing fee will be charged to reschedule, a $50 per person cancellation fee will be charged for refund, otherwise a full credit will be provided for future use. How do I rent a cabana? For these services offered by Our company via Our service center, social media, or all other channels, a processing fee of $100 applies. No Covered Party shall be responsible for any Service Provider's breach of warranty, nor for any other wrongdoing of a Service Provider (including any liability in tort), as to any products and/or services available through Book with KAYAK on the Website. Your interaction with any Travel Provider accessed through Our Website is at your own risk; KAYAK does not bear any responsibility should anything go wrong with your booking or during your travel. When You request to change your travel service with Us, We will handle fulfilling Your request with the Travel Supplier on Your behalf. Get more options, insights, and deals for your next trip. Travel Suppliers might offer waivers to cancel, postpone trips or provide a refund to the passengers that might be accessible in case a specific flight that was affected is canceled. Application of the airline's conditions and limits of responsibilities to the acts of the businesses and people, associated with the airline, their supporters and representatives, including anyone, providing services or goods to the airline. Rights of the airline and limits on the airlines responsibilities for delay or failure to achieve a service, including schedule changes, substitution of alternative carriers or aircraft and re-routing, and, when required by applicable law, the obligation of the airline to notify passengers of the identity of the operating carrier or substituted aircraft. In these cases, the obligation to provide a refund, according to DOT Enforcement Notices, belongs to the airlines, carriers or Travel Supplier. Additionally, KAYAK is not responsible for any delays, cancellations or changes to the flight programs performed by the airlines. Once a valid cancellation request is received, the customer will be refunded the full cost of the ticket. I need to change something in my KAYAK account, how do I do that? Your continued use of the site constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the Terms. Chargebacks resulting from force majeure or other circumstances (including the bankruptcy of the KAYAK, KAYAKs third party service providers or Travel Suppliers) that are beyond the control of KAYAK or its affiliates. Traveler's COVID-19 vaccination status Fully vaccinated Traveler's COVID-19 vaccination status Fully vaccinated Updated Friday, February 24, 2023 Open Open for travel. Cancellation Policy - Need To Cancel? Rates from $33. The cancellation request must be made with our Customer Care department via phone or Contact us form at least 24 hours prior to Your first scheduled departure. I need to change/cancel my reservation! Real ID-compliant Drivers License, military ID or other accepted identification to fly within the country(ies) you are traveling, Sometimes visa requirements (for more information contact the Embassy of the visiting country), Depending on the destination, a negative Covid-19 test is required (for more information check the entry requirements of Your destination country). If the changes are not acceptable, You might have the possibility to apply for a refund in accordance with the conditions of carriage. To the fullest extent permitted by applicable law, no arbitration brought under, or with respect to, Claims is to be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise. Help! Receive your refund for a booking made less than 24 hours ago following the next steps: Request the booking cancellation by calling on +1 855-920- 9942 Receive a cancellation confirmation email directly to your inbox Wait up to 10 business days for the refunds to be posted on your account 1 14 Social media Refunds will be automatically issued to the original form of payment and are generally issued within 12 weeks, but may take longer depending on the airline. KAYAK (Booking) KAYAK's COVID-19 page generally points travelers to the individual airline or hotel where they have bookings. There are no fees for Standard and Plus plans. Any changes made to one of your bookings will not affect the other booking (for example, if your initial flight is cancelled by either you or the airline, the other airline with which you booked your return flight is not obligated to issue a refund or change your itinerary). By using Book with KAYAK for your travel booking you agree to accept these Terms & Conditions. Our content is largely generated in an automated fashion; errors can and do happen. Also, consider bringing an extra pair of shoes & socks and a change of clothes for after your tour. For ticket cancellation requested within 24 hours of booking, exclusively for US market tickets, KAYAK will charge a processing fee of $50.00 for the Basic plan. Once You have selected your flight, check the order confirmation to find out if luggage is included in Your fare. In case of Force Majeure Event: Your reservation MUST be cancelled prior to the scheduled departure date or You risk forfeiture of the value of the tickets and no refund, rebooking or rerouting option may apply. Travel Supplier shall include any travel service providers, including but not limited to airlines, online travel agents, rental car companies, cruise operators, hotels and other short-term lodging facilities, and other providers of travel services. Where are you getting those reviews? Like Frontier, Spirit charges has a tiered system for flight change and cancellation fees. Please note that certain rates or special offers are not eligible for cancellation or change. KAYAK does not provide, own or control any of the travel services and products that you can access through Our Website, such as flights, accommodations, rental cars, packages, or travel insurance (the "Travel Products"). You may see multiple charges: Fares and Taxes and Fees for the travel services equally the Total Amount as quoted in your booking. Further, you expressly agree not to post, upload, transmit, distribute, store, create or otherwise publish any User Content on Our Website that: In the case of a Hacker Fare, Our Website displays search results for a combination of Travel Products (e.g., separate flight and hotel results, or two one-way flights, instead of a round trip). We retain the right to cancel any travel reservation in the event of a chargeback related to that reservation. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d1\/Cancel-Your-Kayak-Reservation-Step-1-Version-2.jpg\/v4-460px-Cancel-Your-Kayak-Reservation-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/d\/d1\/Cancel-Your-Kayak-Reservation-Step-1-Version-2.jpg\/aid3218465-v4-728px-Cancel-Your-Kayak-Reservation-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"