Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology. Shell RechargePlus, View The Shell App, View Apply now and well be in touch. Supportive Our goal is not only to achieve business success but also to play an active role in helping improve society. Advisor jobs Customer Service . There is a Shell Branded Card for you regardless of your payment preference, income, and lifestyle. Engine oil and lubricants, View There was an icebreaker followed by a relatively simple Math and English test. Sustainability, View Sustainability, View Administrative/Clerical. Well encourage you to try new roles and experience new settings. Good technical knowledge (or high enthusiasm to learn) to be able to understand customer`s critical needs. . We consider ourselves a flexible employer and want to support you finding the right balance. Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail is right for you. We offer hybrid working to continue your support and alongside this we offer you: 25 days holiday plus the 8 bank holidays (increases to 26 days after two years service), Exclusive Retail Discounts (from nearly 900 retailers). Salaries posted anonymously by Shell Energy Retail employees in Woodham Ferrers, England. Sustainability, View Telephone interview was well structured and fairly formal whilst being friendly at the same time. Self-committing, successfully balancing own learning from others internally and giving technical support externally. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View San Jose Home Energy Audit, Energy Advisor San Jose, Energy Experts San Jose, Energy Assessment San Jose, San Jose Energy Audit, Residential Energy Audit San Jose ESL-0145 / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 (M9) / TX PUCT No. Got a question? Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. E-34 / SENA CPUC ESP No. The time flew by. Shell Motorsport, View Get a free, personalized salary estimate based on today's job market. Our Journey:At Shell Energy, we believe that home energy matters. The Shell App, View Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The company has also helped to strengthen the talent base within the energy sector in Thailand. I interviewed at Shell Energy Retail (Coventry, England) in Mar 2019. Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. Joining Shell Energy is a career for you to learn and develop everyday. Posted 3:55:09 PM. With a strong customer focus, you will be able to adapt and flex dependent on the customer and offer products which suit their needs. It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Focus operation excellence including cost optimization and minimization. Be the first to find this interview helpful, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. The Shell app is designed to help you make the most of the stop you need to make Products & Services In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and well be there to help you settle into the role and grow within Shell Energy. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Strict time keeping. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Claimed Profile. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. The Shell App, View Aid customers where possible with basic service queries with a right first time approach. Or you can contact us on 0330 094 5800 and choose option 9. But bigger challenges lie ahead. . This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Business Customers, View Job Title: Customer Service Advisor - Prepayment (14 vacancies) Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Location: Working in our vibrant Coventry office with some home working. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. Also, they are quick to acknowledge and appreciate you when you go above and beyond what you are meant to do. Business Customers, View The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. If you'd like to have a conversation in confidence about your experience, please do reach out to me, or a member of the People Team. Customer Service Representative. Working pattern: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) Start date: 23rd . Progression is based on who you know rather than what you know. Show my commute time. There are 3 sections to the assent day; company overview, role play, they will also provide you with customer scenarios that you have to provide the best solution to. Shell Fleet Solutions, View Supplier Diversity, View Relatively good pay for a call centre job, Overbearing workload. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. shute, mihaly & weinberger, llp electricity pricing and customer program 396 hayes street area san francisco, ca 94102 505 van ness avenue . Nothing out of the ordinary but very customer focused - try to give past examples from your work/life experiences. Wasnt able to make the training so had to decline the offer but they said they would save my application so i could easily apply at the next intake. Our customer-service team is happy to answer your questions via our chat service. Lubricants for Transport and Industrial Businesses, View Lubricants for Transport and Industrial Businesses, View Received an email inviting me for a telephone interview around a week after applying. I interviewed at Shell Energy in Feb 2022. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Super friendly. Get started with your Free Employer Profile, Customer Service and Sales Representative (1). If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. Posted 1:15:05 PM. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Well do our best to get back to you within 48 hours. Attentive managers Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Business Customers, View No Staff discount. The process took 5 days. Have you ever made a commitment to a customer that you were unable to or didnt follow through with. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. Energize Your Future with Shell, View We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. Listed on 2023-03-02. Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Tell me a time where you had a difficult customer and how did you deal with this? Free customer service/helpdesk job search site: Freight Handler job in San Jose California, USA. Job Title: Broadband Technical Adviser / Customer Service Advisor. Shell Fuels, View Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. 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