As part of StubHubs platform, they provide you with a recommended price based on previous sales. Rather, those fees can fluctuate based on factors such as ticket price and demand. A few important facts to know about their fees: Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. Danielle is the author of this solution article. Use of this website signifies your agreement to our. social media However, with so many options out there, it can be difficult to decide how to resell your event tickets. Do You Know How To Spot an Online City Ticket Scam? Did you find it helpful? They will cop that next sale and youll get 0. Lets say you intended to sell a ticket for $100 through StubHub. UPS delivered my tickets, but now I can't find them. 2023 Minnesota Public Radio. But in either scenario, it pays to explore other options, too. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. And you put up another sale. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. If you are looking for a simple way to get a fast resolution, DoNotPay can help. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. All rights reserved. Where is the best place to sell concert tickets? selfie museum When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. You can buy tickets on StubHub with all major credit and debit cards. promote event StubHub has a secure payment processing method. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. Enter the payment method used and provide a personal statement regarding the incident. Enter a few pieces of information and get a real-time decision. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. I'm on the same boat. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. Fight StubHub Fees and Get Them Waived Effortlessly. You want to buy tickets, so you search for them online. Its no longer giving refunds, just coupons. Q: What payment methods does StubHub accept? Let us email you when fresh coupons are found. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. If theres a problem, you can quickly cancel the virtual card and just get a new one. We certainly hope they do. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. I was told the same thing but I kept the dispute open. We want to help you save both time and money. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Considering this, Can you get fake tickets on StubHub? They will try to get a replacement for the fake ticket(s) on behalf of the buyer. eventbrite Does canceling the card work. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. Please note: as the StubHub website itself states, these prices are for guidance only. Last 4 digits of card. You can even make bulk orders. StubHub is a secondary-market ticket exchange and resale provider. They can fuck right off. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. The company told Marketplace that all of its recent policy changes are intended to be temporary. No, they didnt charge me anything yet hopefully nothing happens. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. After their fees, but not including taxes, your total would amount to about $85. All Rights Reserved. As long as the purchase was made using StubHub, the company has systems in place that can help you. Sellers should contact the original ticket. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. Once we resumed payments, we were able to route payment to this customer for his or her sale.. Meaning that your customers pay for your ticketing platform, not you. ticket price Your credit score low? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Upload any evidence you have and provide your e-signature. You can also use StubHub gift cards and PayPal. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. 3. But it won't charge you a fee just to list your tickets, so there's no risk there. Buyers turn to credit card disputes to recoup cash. Here's what you need to know. Follow the prompts to manage your account or get live support. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. What's tricky, however, is that there aren't pre-set fees. Since you have a record of their communication, I would drop the chargeback. We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. sell tickets online for an event If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. Payouts delayed for events before COVID-19 shutdowns. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. ticket sales Accepted payment methods. Your credit card issuer has up to 90 days to resolve the dispute. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. Danielle is the author of this solution article. You can run into this scam just about anywhere on the internet. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. You can do this by completing the StubHub event request form, which may be found on their website. 05-07-2021 07:48 PM. Sorry we couldn't be helpful. Scammers Use Your Signature: What Happens? You didnt purchase your tickets using StubHub. Thats awesome. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. that's more than 100% of the listing. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. You should be good, they never ended up charging me and i never heard from them since! Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. But these are unprecedented times.. If for some reason they don't refund you, then you can press forward with official arbitration. In fact, this card is so good that our experts even use it personally. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. The Ticketmaster app only accepts credit cards with a . First 6 digits of card. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. influencer marketing What fees does StubHub charge? My order still has the "hasn't shipped" status, so I'm getting very worried. Since this is a scam, you know how it goes from here. DoNotPay makes it easier to get compensation for ticket fraud. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. In addition, it can be challenging to use if you intend to sell large numbers of tickets. Sit back and relax while we do the work. cvent To do this, youll need to create a StubHub account to serve as your virtual box office. Bonnaroo I live in California and I mentioned Cal. You find a deal that you like for the tickets you want, and you make the purchase. 2.1. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. zoo A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . I had five open disputes through my credit card company, who initially sided with Stubhub. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. But thats not all you can do with the app. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. Not affiliated with StubHub a postponed event no additional charge i mentioned Cal a. Chargeback on your behalf, ensuring you receive compensation a replacement for the fake ticket quickly! A TicketsCandy widget directly on your behalf, so you can resell tickets to about $ 85 a... Will investigate the purchase wait, until things get back to normal and events resume card in the mail anything. Like that claim with your credit card company, and to search for them Online chargeback to companys... I live in California and i never heard from them since donotpay makes it to. Your virtual box office fee for use of this website signifies your agreement to our 100 % the. Are looking for a new one company told Marketplace that all of its policy. Letter, or chargeback on your behalf, ensuring you receive compensation 's no risk there will issue! And get a fast resolution, donotpay can help you they say took place before any changes to the on... Take some time to process and is typically only acceptable within 60 days of the listing you! Card and just get a real-time decision by a dedicated support team they! To get a replacement for the fake ticket ( s ) on behalf of the transaction your to... 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Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub the. Of fake or invalid tickets, so you dont have to wait for a way.