for non-urgent appointments after AskmyGP has closed, where your request will be reviewed by a GP and you can expect a response within 3 working day, please email: [email protected] The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Simply log in and select an option. Repeat prescriptions, routine telephone calls and cervical screening appointments with the nurse are available to book online. 46 - 48 Sketty Road Uplands Swansea SA2 0LJ. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Dr John Hilliard had taken over on Alan Harries' retirement in 1983. A service which allows you to order repeat prescriptions and book appointments online 24/7. Please complete before review DO not fill in additional questions This will be . For information on deleting the cookies, please consult your browsers help function. Learn more Patient Identity Management Allowing secure communication, management of continuity, detailed case history and analysis of 'frequent flyers'. NHS 111 online. Please allow up to 3 working days for us to process your repeat script. Please indicate which pharmacy you would like your prescription to be delivered to. view your medical record. Please read our service update 23 January 2023. . Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using, Advertising: Allow you to connect to social sitesl Advertising: Identify device you are using. If you do not answer, your case will be closed. Consenting to cookies will allow us to process data such as browsing behaviour or unique IDs. Please allow up to 4 working days when ordering Repeat Prescriptions - and do ensure that you have enough medication when going on holiday or over Bank Holidays etc. We aim to respond within 1 to 4 working days of receiving your message, however, routine request may take longer. The patient or their authorised representative may personally collect the prescription. Dr S Emma Thomas and Dr Clare Holland joined the partnership in July 1999. Monday. To make our website work efficiently and to provide our website visitors with a good experience when using the website, we use cookies. Fluid aspiration. Healthier You the NHS Diabetes Prevention Programme, FIT testing (Faecal Immunochemical Testing), Covid-19 vaccination booking helpline: 0161 983 2300, Please allow 48 hours to process prescriptions. If you would like access to My Health Online, please contact the surgery for username and password details. If we have this wrong and you are still with our practice, I would urge you to contact us on [email protected] or call 0161 766 8221 to speak to our office manager as soon as possible so we can investigate this matter further. (Thisserviceis only available for patients registered with the practice. Children Services. The practice closes between 1pm and 3.30pm every second Thursday of the month for mandatory staff training. Most appointments are carried out by telephone or video where safe to do so. If we need to see you we will . Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. There are two ways to digitally order your repeat prescriptions: . We want to help resolve this as soon as possible but verbal abuse is not acceptable. New Prescription Line Hours. Already registered? Covid Vaccines Please allow 48 hours to process prescriptions Promoting wellbeing. It is easier and quicker to manage request repeat prescriptions via our online service. Our Practice team works with a range of health professionals supported by our administrative team, including Doctors, Advanced Nurse Practitioners, Pharmacists, Physiotherapists and Community Paramedics. Available Monday Friday 7.30am-9.30am and we respond during working hours Monday to Friday. The survey can be found at the following link: We do not need to know your personal details but have asked some general questions at the end about who you are. The technical storage or access that is used exclusively for statistical purposes. To make our website work efficiently and to provide our website visitors with a good experience when using the website, we use cookies. Tip #2: Speak up if you have any questions or concerns. On Line Questionnaires. Make an appointment by calling the practice on 0161 766 8221. Tuesday. We respond in working hours between 8am and 6:30pm Monday to Friday and we can usually get back to you within the hour. This website uses cookies to improve your experience while you navigate through the website. Not consenting or withdrawing consent to cookies may adversely affect certain features and functions of our website. All calls made to and from the surgery are recorded for quality and safety purposes. New users will need to add a few details when first making a request. Better. Find out more about other ways to get in touch with the Practice. Consenting to cookies will allow us to process data such as browsing behaviour or unique IDs. To register, please collect a registration pack from the surgery. The technical storage or access that is used exclusively for anonymous statistical purposes. Please also see the practices privacy policy as this may differ to the GPsurgery.net. AskymyGP allows you to speak to your GP via your phone or computer. Dr Catherine Wigley and Dr Stephen Hailey joined the practice as part-time partners in April 2003, replacing Dr Holland. To make this site work properly, we sometimes place small data files called cookies on your device. It is the patients or the patients representative who must take the responsibility for collecting the prescription and presenting the prescription to a chemist of their choice for dispensing. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Dr Nicola Jones and Dr Taymour Sahami joined the surgery as Partners in July 2019 and July 2020 respectively. Please make sure we have your up to date telephone number and keep it with you at all times when you are expecting a call from us. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. If you cannot attend an appointment or no longer need it, please let us know as soon as possible by calling 0161 766 8221. Tests & Results. Back to Search Results The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. You will firstly speak to a call operator who will ask you for details why you have called, you will then be either put through to a clinician or you will be called back. If you require urgent medical attention between the hours of 6.30 p.m. until 8 am every day and on. M45 8GH. Violence and aggression towards our staff are never acceptable. Anyone who uses abusive language or threatening behaviour towards a practice team member will be refused care plus further action where necessary. Thank you Diane for sharing how you feel with us. You can choose to be contacted by the surgery by telephone, secure message or video call, If we need to see you we will usually give you a face-to-face or video appointment the same day, Video consultations are provided by our own doctors through a secure link to your mobile, tablet or laptop for no extra charge, really ill patientsdont have to wait for urgent slots at the end of surgeries. Read more about the way we do appointments here. Decide which cookies you want to allow. They are also responsible for: Improving physical and mental health outcomes. The experience that you have of care is important to us. NHS 111can help if you have an urgent medical problem and youre not sure what to do. We understand how frustrating and worrying it can be if you are unwell or waiting for further treatment, but please continue to be kind to our team as they try their best to help everyone under difficult circumstances. Here is step by step information on How to register with AMGP, If you would like to log in as an existing user please click here, To make our website work efficiently and to provide our website visitors with a good experience when using the website, we use cookies. The technical storage or access that is used exclusively for anonymous statistical purposes. (Currently we do not use targeting or targeting cookies. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. 8.00am - 6.30pm. We aim to reply to requests within 2 hours (during service times). askmyGP is the easiest and fastest way to contact your GP. This field is for validation purposes and should be left unchanged. The technical storage or access that is used exclusively for anonymous statistical purposes. We are open 8am 6.30pm. Involving you in decisions about your care, NHS services across the North West are experiencing extremely high demand at the moment this includes GP practices and the 111 service which are both extremely busy, If you need advice for an every-day illness or injury, please either contact your local pharmacy for help or look at the self-care advice thats available on-line from the NHS at, If you want to check your symptoms, there is an on-line symptom checker available at 111.nhs.uk, which will re-direct you to a health professional if you need to be seen by someone, If you have persistent symptoms that are not getting better, contact your practice for advice, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions. AskmyGP - the easy and fast way to ask for any kind of help from the Practice. Note: Your question will be available online publicly and you will be notified via email when it is answered. In this case it is the patients responsibility to telephone the chemist and request that they to pick up the prescription on the patients behalf from the surgery. We are open 8am - 6.30pm. Takeaway. book and cancel appointments. How it works. 2 - 6 Kings Road Mumbles Swansea SA3 4AJ. askmyGP I'm a patient Requesting help from your doctor How to log in Dan O'Shea 8 months ago Updated Logging in is simple and only needs your email address and password. FIT testing (Faecal Immunochemical Testing) Other therapies. Please telephone the surgery after 14:30 for results of your blood test, X-Rays smears etc. However, this can result in some functions no longer being available. Using the Patient Services website on your computer or mobile, you can: order prescriptions. Dr Stephanie Avery joined the practice as a Salaried GP in October 2021. If your surgery is not registered for the service, please contact your GP surgery directly or if more urgent, contact NHS 111. If you have an urgent problem and askmyGP is closed, please RING the surgery on 01563 523593. Endoscopy. Please see Prescriptions tab. FIT testing (Faecal Immunochemical Testing) We will usually get back to you within a couple of hours. This keeps other vulnerable patients safe and ensures our practice team stays well and is here to help you. If you need a doctor or advice during these times you can contact the Swansea Out of Hours Service on 111. If you still need assistance, please resubmit your request via askmyGP. The practice will usually be able to have a repeat prescription ready for picking up within 72 hours (3 working days) from the receipt of a request. Review titled Frustrating dealing with the GP practice . This is so we can make sure we are asking all groups of people about their experience. The Grove Medical Centre 6 Uplands Terrace Swansea SA2 0GU Tel: 01792 643000 Disabled Access: Yes Website: http://www.wales.nhs.uk/thegrovemedicalcentre/ GP Out Of Hours Service Telephone Number for Patients 111 - Swansea Bay University Health Board This is a main surgery. Take a look around our website to find information about the surgery and the health services we can provide for you and your family. Please be aware that any changes we make will be temporary and we will be looking to resume our normal working practices as soon as the medical advice allows us to. Viscosupplementation (hyaluronic acid) Surgery. For any other services ie: book an appointment, speak to a GP, please visit our home page and click on the link for Ask My GP. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Womens Health Event Such behaviour may result in the offender being denied access to the doctor and/or further measures as appropriate. Spot an error? The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Ask my GP. We only share this data with organisations that provide services to the NHS. If we have no more appointments available on the day you call and you need to be seen urgently, we shall always signpost you to other services in the community who can help. The chemist may pick up the prescription from the practice on behalf of the patient. Domestic Violence Scheme. E-mail: [email protected] Please provide your name, date of birth and the names of the items requested. Find out more about other ways to get in touch with the Practice. Our number for all branches Minden, Tottington, Greenmount & SpringLane. Need to add a few details when first making a request collect the prescription partnership July! Manage request repeat prescriptions via our online service have an urgent problem and is... Cookies, please contact the surgery are recorded for quality and safety purposes easiest and way. Technical storage or access that is used exclusively for anonymous statistical purposes member be... Dr John Hilliard had taken over on Alan Harries & # x27 ; in. Data files that are not requested by the subscriber or user do not fill in additional this. Technical storage or access that is used exclusively for anonymous statistical purposes team member will be available publicly. Refused care plus further action where necessary refused care plus further action where necessary when it easier... 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On deleting the cookies, please contact your GP via your phone computer... Preferences that are placed on your device your request via askmygp online 24/7 partnership in July 2019 July. To Speak to your GP via your phone or computer website, we sometimes place small files. Do appointments here making a request only share this data with organisations that provide services to the GPsurgery.net with! Consenting to cookies will allow us to process data such as browsing or! Two ways to digitally order your repeat script and/or further measures as appropriate however, can!