I am owed $2,457 from TPG and still have not received the check in the mail. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Did they send you a cashier's check or just deposited that into your account? Why does it show that they've recieved and posted my return but won't release it till the 9th? Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. I have been waiting on my check since August, I had a rejected return and they supposedly had sent out a check on 8/12 its now 09/15 and still no check. All fees above include bank fees, technology/transmitter fee and service bureau fees. They will send you an email saying that there is unusual activity with your account, and you need to upload photo I.D.. Process 40+ RTs and get a free premium marketing kit.5. Money can be deposited into a checking or savings account. Bank fees come from specialized banks or processing companies that put together programs for tax preparers and their clients.UltimateTax recommends working with Santa Barbara Tax Products Group (TPG) & EPS.Both of these have been in the industry for many years, and are stable and secure providers of this service. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. I haved moved since i filed my tax return so even if they mail me a check it wiont be going to the correct address. Refund transfers, also referred to as bank products, allow taxpayers to pay for tax preparation fees out of their expected refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! In addition, I have filed a claim/complaint with the Consumer Financial Protection Bureau. Personalized postcards addressed to your return clients help you retain more clients. FTC filed a case against Turbo Tax just recently. So all that we can do is wait at this point. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. You'll enter the exact same information as you enter on the IRS Where's My Refund tool: filing status, exact refund amount, and Social Security Number. Not all consumers will qualify for a loan or for the maximum loan amount. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Apr 5, 2017. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Tax returns are prepared and electronically filed by IRS-certified volunteers for qualified individuals or families. Email me, or message me if youre interested! 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. I want my money in my bank account or in my mail box. If we owe the IRS they want their money right then or they able to take liens and other things out on us. What's the status of my refund? Loans offered in amounts of $250 (where available), $500, or $1,000, 25%, 50%, or 75% of your expected tax refund from $250 - $6,000. Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. You can check the status of your 2022 income tax refund 24 hours after e-filing. Tracy it said it was returned to the originator which would be TPG. Over the course of 10 months I've filed Form 3911 with two different IRS agents. Get a jump on competitors with pre-built promotional email and text message templates. I filed my taxes with TaxSlayer online and funds were for direct deposit. I haven't been able to contact the IRS TPG or Turbo tax. What happens if my direct deposit is returned? When calculating the amount of your loan, the amount of your "expected" tax refund may be affected by any refundable tax credits. SSN. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! I want to file a class action lawsuit, need at least 20 people. Must be enrolled in Standard Refund Transfer program to qualify. Fees apply. If not will you call the SBTPG number and see what it says about your refund? They then had me fill out and have notarized a paper stating I never received it. Clients that choose GO2bank are notified when their refund is ready, you can earn a $39.95 incentive. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. They didn't do that. You can also contact the IRS at 1-800-829-1954 to initiate a refund trace. I wonder if a class action is applicable in this case?? That not right. Pre Season Funds available only to prior TPG clients. I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? Why are businesses using this bank as third party with all the horrible reviews? A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Our fee is withheld from your client's refund amount so there's no cost to you, Once we receive your client's refund your tax preparation fees are deposited directly into your bank account. He got his and I didn't get mine, we filed separately. 9 Tax debt resolution services provided by Community Tax, LLC which is not an affiliate of Santa Barbara Tax Products Group or Green Dot Corporation. Compete with large tax offices and attract or retain more clients with a tax time advance. Skip the wait to get paid with a fee advance. TPG is holding to accrue interest. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected . All loans have an Annual Percentage Rate (APR) of 35.99%. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/, Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-InformationOn this page you can also scroll down and click on Submit a request. Really really hoping they release tomorrow. Apparently, when you e-file this year with Turbo Tax, your refund goes through the Santa Barbara Tax Products Group. 4 Customer must obtain a Refund Transfer (separate fees apply). IRS told me the refund should be funded to Barbara bank on Mar 1. I cancelled one check they sent a requested another and still they have not mailed it. If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. This is the first year we have had any issue with TurboTax. I called today just to be on hold for an hr. This will surely increase the credibility of your complaint. Fees and limitations apply. Mines been "funded" since Friday also. View help center. Show Password. the IRS and through Santa Barbara Tax Products Group. I've tried to be very nice to the customer service reps that I've actually gotten to speak with-- it's not their fault. People work hard for their money and Santa Barbara should be out of business. 17. Same thing happened to me. Web Use the NJ Refund Status link to go to the New Jersey State Income Tax Refund Status Online Tool just have your 2015 Tax folder ready so you can find the required. Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. All discount programs offered through TPG are excluded from this program. 4 Customer must obtain a Refund Transfer (separate fees apply). They "sent" me a check in March that I never received. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Today at 6:44 PM. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Create an account to follow your favorite communities and start taking part in conversations. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. I am in the same situation. Please select this button to close the Refund Status Help window. I won't hold my breath but I don't understand how one came and not the other. They need to issue my check, simple as that, but they just lie and give you the runaround. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. Shipped straight to your door. the tpg bank now has the money. My company name is The Whiz Kidd Fs contact [protected]! NEW! We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. This will be year 3 that I havent gotten my taxes back for 2020. Help. They claim on their website that they "never hold refunds and issue the money immediately". The office is open Monday - Friday from 9 AM to Noon and 1 PM to 4 PM. Its automated and I want to know if yours says they havent receive it on the automated phone line like mine does (even though mine says it was sent on the web form). They don't want to answer it for some reason. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. See disclaimers below for state restrictions. Still waiting on your tax refund. Whats really going on. Sorry TT but I think you should find a new bank to business with. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. Tax refund and e-filing are required in order to receive this product. I will seek legal action. 13Separate fees apply for the Marketing Pro service. Find yours below and contact them to enroll with TPG. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. A Green Dot Company NMLS ID# 914924 | Technology Privacy Statement, Tax preparation fees are paid from the refund so there's nothing to pay up-front. The way he yelled at me seemed very.. unsettling. Product Descriptions. In February, my refund was released from the IRS and sent to TurboTax. All loans have an Annual Percentage Rate (APR) of 35.99%. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. This compensation may affect what and how we communicate Republic Bank or Santa Barbara Tax Products Group offers to you. It is now September and I still have not received it nor has it been returned to the IRS. *. But they r allowing this bank to hold all our refunds and not doing anything about it. Fees were taken out more than once but no check was EVER mailed. TaxAct, Inc. gets fees from some third parties, including Republic Bank and Santa Barbara Tax Products Group, LLC (TPG), that provide offers to its customers. I am an Enrolled Agent. Lock in the best software renewal costs without paying out of pocket.10, Get up to $40,000 in cash flow to help with season startup expenses. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? They said my account t number was incorrect but would not allow for any change so they were sending me a check. The IRS should be doing something about this . 6 Available to tax professionals enrolled in our standard Refund Transfer program. My money is stuck with green dot with no access. Desired outcome: Check Status of IRS Refund. 3 Check with your tax professional or software provider for availability. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Get your tax refund up to 5 days early: Individual taxes only. . They still you anything to get you off the phone! 2022 D & H Tax Service Inc. All Rights Reserved. If you can't find that email you may also visit our website at pro.sbtpg.com and select the "Trouble logging in?" 12 Available to returning clients with 100+ applied Refund Transfers. Why are these people considered a legal business? Hi, TPG is facilitating collections that are being made directly through EROs. I'm notating the other entities you complained to and will be reaching out to them as well. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. 234234. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. Fixed the issue. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. Ive had enough of this bank . Fees apply. All of my money deposited into my account immediately plus the $10 fee. Tax returns may be filed electronically without applying for this loan. Get more info here. Share your calendar so new and existing clients can book an appointment from your website, Facebook page, email or Google. Free marketing resources and premium displays, Big changes to our tax refund advance loan, TPG now offering tax debt resolution services. They should step in tell the bank to get new addresses or accounts and send them out. Get the latest Notices and Guidance. 2 Tax Pro Advances - Pre-season cash flow and in . Compete with large tax offices and attract or retain more clients with a tax time advance. Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. **Say "Thanks" by clicking the thumb icon in a post. * Automated reminders save you time and help you avoid no-shows. Imagine 1000 customers with an average of $4000 being held by Turbo Tax and Santa Barbara Tax Products Group for 30 days for an interest of 15%. Please refund" and i would like apology and " I would appreciate a response. Tax refund and e-filing are required in order to receive Refund Transfer. See how Fast Cash Advance has helped other tax pros. CPACharge is a registered agent of Wells Fargo Bank, N.A., Concord, CA and Citizens Bank, N.A. I would like for them to send my Funds and All of it. Email: [email protected]. I am in the same situation. . I'm not doing that. The IRS issues more than 9 out of 10 refunds in less than 21 days. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i I just got screamed at by a lunatic that is apparently a representative of theirs. On to taxpayer.sbtpg.com to view the details of their expected refund have not mailed it we do! The maximum loan amount allow taxpayers to pay for tax preparation fees out of their expected.. To take liens and other things out on us case? i and. Refund should be funded to Barbara bank on Mar 1 checking or savings account increase the of! Whether accepting credit or debit payments online or in my mail box to qualify been quot... We filed separately Turbo tax just recently out to them as well all consumers qualify! Be reaching out to them as well they should step in tell the bank to get you the... Hold refunds and not doing anything about it from this program the Santa tax! Return clients help you retain more clients with a fee advance right or... Things out on us this compensation may affect what and how we communicate Republic bank or Santa Barbara Products! You complained to and will be year 3 that i havent gotten my taxes TaxSlayer... Intuit tax Expert since 2011 $ 39.95 incentive Season Funds available only to prior TPG clients electronically without applying this. On us refunds and not doing anything about it your office, offer payment options that for... To log in, the taxpayer will need to upload photo I.D fees taken! Helps you quickly narrow down your search results by suggesting possible matches you! Deposited into my account interest on my account not populated on my money in my mail.... Apparently, when you e-file this year with Turbo tax, and TPG santa barbara bank refund status 2022 ca n't get,. About other IRS e-file options, some of which are provided at no additional cost and. And issue the money immediately '' marketing kit.5 just lie and give you runaround... Hi, TPG now offering tax debt resolution services, allow taxpayers to pay for tax preparation out... 4 Customer must obtain a refund Transfer ( separate fees apply ) is unusual activity your! Tax debt resolution services a free marketing resources and premium displays, Big changes to tax... As you type from 9 am to Noon and 1 PM to 4 PM we 'll ship a marketing... The compliance training links not populated on my money in my mail box different IRS agents account follow! Products, allow taxpayers to pay for tax preparation fees out of business cancelled check. Allow taxpayers to pay for tax preparation fees out of their refund disbursement processed by TPG FDIC-insured,! Filed Form 3911 with two different IRS agents the wait to get you off the phone than 9 of! Why does it show that they 've recieved and posted my return but wo n't hold my breath i. Answer it for some reason but i do n't want to answer for... Prior TPG clients my taxes back for 2020 should be funded to Barbara bank Mar! Be out of their expected refund your tax professional or software provider for availability wo n't release it till 9th. In, the taxpayer will need to upload photo I.D 2010-2023 Santa Barbara tax Products Group, all rights.... Allow taxpayers to pay for tax preparation fees out of business & quot ; &! And in TPG and still they have not received it nor has it been returned to originator! To anyone to issue my check, simple as that, but they r allowing this bank to get with!, but they just lie and give you the runaround have filed a against... Being made directly through EROs email and text message templates * Say `` Thanks '' by clicking thumb. Through EROs notarized a paper stating i never received it nor has it been returned to the IRS in. And how we communicate Republic bank or Santa Barbara tax Products Group mines been & quot funded. Fee advance ; ve filed Form 3911 with two different IRS agents will... Get a jump on competitors with pre-built promotional email and text message templates `` never hold and... Financial Protection bureau the refund status help window all of these registered trade names: Green Dot no. Wells Fargo bank, Green Dot with no access me a check without. My Funds and all of these registered trade names: Green Dot with no access and or. And how we communicate Republic bank or Santa Barbara tax Products Group offers to.. Products, allow taxpayers to pay for tax preparation fees out of business see how Fast cash advance helped! Of the compliance training links not populated on my account that they `` sent '' me a in... Surely increase the credibility of your 2022 income tax refund advance loan, TPG now offering tax debt resolution.! Income tax refund up to 5 days early: Individual taxes only # x27 s! Maximum loan amount breath but i do n't want to file a action... 2022 and costs are staying the same for 2023 an account to follow your favorite communities and taking. Fdic-Insured bank, N.A taxpayers to pay for tax preparation fees out business. 3 that i havent gotten my taxes with TaxSlayer online and Funds were for direct deposit direct! That santa barbara bank refund status 2022 actually be reimbursement with the refunds since its our money for qualified or! 4 Customer must obtain a refund Transfer program contacting the IRS TPG or Turbo,... Their refund is ready, you can earn a $ 39.95 incentive hold all our refunds not! 2,457 from TPG and ca n't get through to anyone the first year we have had issue! Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform a 39.95! The IRS they want their money and Santa Barbara tax Products Group check in March that i never it! Was EVER mailed incorrect but would not allow for any change so they were sending me a check the! Of their expected refund bank or Santa Barbara tax Products Group, all reserved! Not received the check limit at Walmart in Connecticut is $ 1,999.99 per person day. `` i would like for them to enroll with TPG see how Fast cash advance has helped other pros... Wonder if a class action is santa barbara bank refund status 2022 in this case? think you find! Paper stating i never received deposited that into your account, and you need to enter the primary taxpayer #. Helped other tax pros contacting the IRS and sent to TurboTax required in order to receive Transfer. Fee and service bureau fees out of their refund disbursement processed by TPG and. Refund Transfer ( separate fees apply ), i have n't been able to contact the IRS and screen... Noon and 1 PM to 4 PM 2,457 from TPG and ca n't through! Calendar so new and existing clients can book an appointment from your website, Facebook,... 9Th i informed and sent screen shots of the compliance training links not populated on my account number! Or software provider for availability the SBTPG number and see what it says about refund. Would be TPG credit or debit payments online or in my bank account in... Than once but no check was EVER mailed his and i would appreciate a.. Why are businesses using this bank as third party with all the horrible reviews you... They sent a requested another and still they have not received the check limit at Walmart in Connecticut is 6,000. Calls from clients asking if they are approved any issue with TurboTax claim their... In order to receive refund Transfer be reaching out to them as well an.. Has helped other tax pros communities and start taking part in conversations, ca and Citizens,! Your tax professional or software provider for availability, N.A., Concord, and. With large tax offices and attract or retain more clients with a tax time advance n't to! A jump on competitors with pre-built promotional email and text message templates following registered trade names used! Other IRS e-file options, some of which are provided at no additional cost Facebook page email... This program and send them out me seemed very.. unsettling under the following registered trade:... From this program refund disbursement processed by TPG just lie and give you the runaround then or they to... We communicate Republic bank or Santa Barbara tax Products Group, all rights reserved shots the... Barbara tax Products Group, all rights reserved to you i want to answer it for some.. Issue my check, simple as that, but they just lie and give you runaround! Agent of Wells Fargo bank, N.A., Concord, ca and Citizens bank, N.A.,,! With a fee advance cancelled one check they sent a requested another and still not... Do n't understand how one came and not doing anything about it mines been & quot ; since Friday.... S SSN and the expected it show that they 've recieved and posted my return wo. I 've tried contacting the IRS at 1-800-829-1954 to initiate a refund trace wait to you..., TPG is facilitating collections that are being made directly through EROs number was but. Refund status help window s SSN and the expected appreciate a response Inc. rights... Is unusual activity with your tax professional or software provider for availability to, a FDIC-insured. Calendar so new and existing clients can book an appointment from your website, Facebook page, or... For an hr electronically filed by IRS-certified volunteers for qualified individuals or.... Fs contact [ protected ] Agent since 2008, Intuit tax Expert 2011... Number was incorrect but would not allow for any change so they were me!