0000039342 00000 n Power: 1500 Watts. 0000038774 00000 n When the griddle is warming up , it is dripping. The folks at Traeger were smart enough to include a fuse to protect the controller in the event of a power issue. Learn More. 2150Z202008121384 was the return authorization number provided when they talked to me in mid january. Staying at home doesn't have to be a drag, even if you're isolating. I take my Traeger apart and clean it, just as I would any other tool. The PowerXL Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Shop Now. While youre replacing controllers, theres also the option to go with something a little more fancy. issue and would certainly recommend the product but just be aware and plan on buying the grease catch cover if you have problems.. Cookin with ninja. Check out the Ninja Foodi AG301 5-in-1 Indoor Electric Countertop Grill, which comes with all types of bells and whistles. Use oven mitts to handle the Plate. : SG302 Colour: Black Overall Dimensions (approx. Designed for indoor and kitchen use. NO MORE MONEY TO TRAEGER! Give it a shot. I was listening and they hung up on me, so I decided to try doing it online. Theoretically these should be protected by the grill beneath the hopper, but bugs and other creatures may have found their way inside. Yes. If you should have any questions about ordering or a question about any of our great products. Waiting for the pressure to build up is the most important part of this process. Wait for several seconds for pressure to build up in the hose before doing anything. Submit a complaint and get your issue resolved. The Grill Plate, Griddle Plate, Drip Tray, Water Tray, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. Required fields are marked *. How much can I cook on the PowerXL Smokeless Grill? I asked to speak to the supervisor and was told there was none. However the CS Rep I spoke to today (4/26/21) said I did. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. What do I do if my recipe asks for a temperature that the grill cant be set to? Comment * document.getElementById("comment").setAttribute("id","a9343924a3ad324afa7b4807c50343aa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. 17. Buy indoor smokeless grills direct for free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL Smokeless Grill Elite Plus. This might indicate some other problems, and you might need to consult an expert. After a few minutes I could smell what I recognized as burned plastic. 0000039514 00000 n Packaging . My only hope is that you train your customer representatives to take care of the consumer and to make them your number one priority. You must put about 1.5 cups of water in the water tray. February 24, 2023. Use your favorite spices to add flavor just as you would on your outdoor grill. If the grill isnt lit in a very specific way, the safety device will think you have a gas leak and reduce the gas flow from the tank to about 10% or less of its normal volume. The customer service # is always a busy signal This company should be ashamed of itself. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. Plus.. Order status: "For those of us, with severe breathing problems. PowerXL Smokeless Grill Elite. However, one can call the customer service at 973-287-5129. Copyright 2023 Empower Brands, LLC. Thanks to the integrated Turbo-Speed Smoke Extractor Technology, it uses a built-in fan to take out all the hot smoke. To attach the new Plate, use two hands to hold the two metal hands on each side of the Plate. The internal breaker is tripped in the grill. If other things dont work in that outlet, then you should investigate the outlet make sure the breaker isnt tripped in the house, and if its a GFCI outlet that the internal breaker (or any upstream breakers in the circuit) is reset. You may need to cut the zip ties in order to get the cables out for inspection. I bought this grill on june 28, 2019 it worked fine for about 70 days and the power button started acting funny and today I tried using it and the power button isn't working at all. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Help, Your email address will not be published. If you are talking about grill surfaces then there is 2(two). 0000008651 00000 n What a scam. Where can I use the PowerXL Smokeless Grill? Free Delivery; Returns Policy; Follow Us Yea, just bought a Timberline 1300. Read your instruction manual for proper assembly of all the pieces. Where is the grill manufactured? 0000068312 00000 n document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. 2. KCZAZY Electric Smokeless Grill for Indoor or Outdoor - Portable BBQ Grilling. 8. My desired outcome? Check the circuit breaker to see if it tripped as well. It's like it's not expected to work for very long and the consumer is taking the hit. Check the voltage at the power switch on the controller using a voltmeter. After calling the customer service department 6 times, i was told it was shipped. I called back today Feb 22. they told me that the shipment had been cancelled because they were out of grills and that I should call back in three to four weeks to request another shipment. UPGRADE PICK: GoWise USA 2-in-1 Smokeless Indoor Grill and Griddle. 0000016345 00000 n Electric grill that allows you to grill indoors all year round with its smoke capturing technology. 0000317614 00000 n How do I control the cooking temperature on the PowerXL Smokeless Grill? 0000015044 00000 n Please check the retail package retail website for what is included with the unit. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. These lines are for design purposes only. What are the lines between the temperatures on the Temperature Dial? The PowerXL Smokeless Grill has a large 13.75 x 8 grilling surface. It will not turn back on. Both units can be upgraded to a 1500W unit. 0000009676 00000 n If you find a gas leak dont use the grill, and get in touch with us at [email protected] or 1-800-446-1071 and well be happy to help. The photo below shows the inside of a regulator nozzle. If your grill is showing signs of being in bypass the first thing to do is perform a gas leak test, since that's why the safety device was created. Finally, make sure to thoroughly clean the grill/griddle plates after each use. 0000006240 00000 n 0000312755 00000 n Power Smokeless Grill is a unique device fitted with ceramic grilling surfaces that are able to grill all of your favorite foods without having to put up with a room full of smoke. The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. Is it possible you are setting the grill to low instead of high? How do I control the cooking temperature on the PowerXL Smokeless Grill? Incorrect placement of the Drip Pan can cause the heating element not to work. My customer service experience for your company is the worst I ever had to deal with in resolving a simple issue of missing lid hardware. 0000009814 00000 n 0000005002 00000 n The PowerXL Smokeless Grill is designed to cook authentic, char-grilled BBQ meals indoors all year round. This could be because of a problem with the power cord- check your socket, where the griddler plugs into the wall, and the cord to see if there's any visible damage. 5 Best Indoor Smokeless Grills According to Consumer Reports' Standards. The unit is sold by multiple retailers. PowerXL Smokeless Grill Quick Start Guide, PowerXL Smokeless Grill Griddle Recipe Book, PowerXL Smokeless Grill America's Favorite Recipes Cook Book, PowerXL Smokeless Grill Indoor Grilling Cook Book, [email protected]. Can I order parts for the grill?Yes, please contact customer service at 973-287-5108. 0000008229 00000 n Home FAQs How-To Videos Recipes User Reviews Order Now. Where can my order be shipped?Orders can be shipped to the continental United States (US 48). If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Pack the product carefully and include in the package a note with: Send the product to the following return address: All Rights Reserved. Power Smokeless Grill. Please sujjest something to get rid of this problem. Pros. Packaging differs based on retailers. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". Add about 2 cups water to the Collection Pan. When I turn it in , it stores the breaker Posted: May 17, 2016. First, you will need to preheat the grill by pressing the power button. I still want my griddle. 0000006054 00000 n Smokeless Grill. You can grill eight burgers or six steaks at one time. BEST OVERALL: PowerXL Smokeless Grill Pro. This is perfect for when you do not want to go outside and use a gas/charcoal grill. With so little gas getting to the grill, it will be impossible to get the grill up to its normal temperature range, or in some cases the grill wont even light at all. 0000025722 00000 n How does the PowerXL Smokeless Grill reduce virtually all the smoke from grilling? How much can I cook on the PowerXL Smokeless Grill? You can grill six burgers or four steaks at onetime. Plus, Advanced Nonstick Coating means no added butter or oil is required. How does the PowerXL Smokeless Grill help keep my kitchen clean? The housing also allows you to visually inspect the fuse, and should have a spare handily strapped to the top of the housing. 6. When this happens, we say the grill is in bypass. Grill - High-Infrared High-Temperature Galvanized-Body Smokeless 6-Burner Grill. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. 0000002233 00000 n Buffalo ny 14227. 5-Fires Seperate Dual Temperature Control - The power supply of BBQ grill and hot pot is independent, making the pot and grill can be used seperately or at the same time. Built-in fan system keeps grill body cooling, can move anytime anywhere. This is the whole brains of the operation, after all if this doesnt work then nothing works. The unit is sold by multiple retailers. The PowerXL Smokeless Grill imparts the same flavor, texture, and markings as using an outdoor grill. We are open 7 days a week. All Rights Reserved. Does the PowerXL Smokeless Grill include a griddle for pancakes? Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. At 13.5" by 8" and 1500 watts, the Power smokeless grill can fit up to four large steaks, six burgers, or eight pieces of chicken at once at up to 450 degrees. 12. So, not only is your food delicious but also healthy, draining away the fat. Give your grill about 10 to 15 minutes and it should be in the 500 to 550 F range, which means your grill is now working properly. 0000022061 00000 n Smokeless Grill. Using the Power Smokeless Grill. Thirty-One Whiskey does not endorse or condone binge drinking or other dangerous drinking habits. If in either situation the fuse appears tripped (should see some black smoke residue inside the glass vial or other damage) then it needs to be replaced before the grill will work. . Turn on your gas supply by opening the valve on top of the tank. If you are thoroughly cleaning the Base Unit (A) with water and detergents, remove the Electric Fan (A1) first. I also would like to know how to send this grill back without paying for shipping. POWER Smokeless Grill See owners manual for complete instructions and important safety information before using this product. Disassemble the packed parts and remove all packaging materials. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I put water in the tray, plugged in the grill and turned it on. Today while I was cooking dinner the lid popped loudly and broke into a million pieces all over the meat I was cooking. Model: Now the grease leaks all over my counter. I just purchased an American made pellet grill from Pitts and Spitts made in Houston! Desired outcome: When replacing the controller, make sure that the grill is turned off and unplugged. There was no change in situation. My confirmation order for this grill is [protected] and the last 4 digits on my credit card are 8150. 0000009244 00000 n Both the Electric Fan and Fan Cover are already installed into the unit Base. The E-Series ability to quickly come to temperature means you can begin cooking when time is short, or . You can grill six burgers or four steaks at one time. Is there a secret to getting the griddle to heat up and cook evenly? I would like a replacement. Is this your company? E-mail & phone: Is the unit easy to clean? Page 1 Save These Instructions - For Household Use Only Model: PG-1500 When using electrical appliances, basic safety precautions should Warranty Information Inside always be followed. This time after 3.5 years and two controllers I am done! Assemble the Unit as shown on page 6. Indoor Smokeless Bbq Grill, Black, SIG1. Ensure that the Water Tray is in place and fill with about 2 cups of water. Empower Brands, LLC is committed to providing the best products and friendliest customer service. You can not see it at all. Where is the grill manufactured?The Power Smokeless Grill is manufactured in China. 0000022199 00000 n 0000017952 00000 n 9.5 Expert Score. These parts are not packaged separately. No need for liquid smoke. Send me the cover with a screw. 0000025857 00000 n This reaches up to 450F, and while it cooks, the fat drips into a tray below. Leave ample air space on all sides of the Unit to facilitate air flow. PowerXL Smokeless Grill 4. I bought the power smokeless grill I have had the grill for about 2 months now and it worked great. Saturday and Sunday:9:00 AM 5:00 PM EST, Contact Us: English and Spanish I am just really turned off with the company and wouldn't order a product from them again ! Jackie Spencer. Im a vet and very much into firearms. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Refunds will include the purchase price, less processing, and handling. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. The Control Panel lights up when plugged in. The griddle is designed to achieve and maintain the 500-degree temperature as advertised and efficiently and easily. 0000005446 00000 n 0000007762 00000 n 1500W total power. They want me to send it back. 0000006278 00000 n How do I control the cooking temperature on the Power Smokeless Grill?The Power Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Is the unit easy to clean? STEP 5Press the Power Button to operate the grill and then press the Fan Button. You must put about 1.5 cups of water in the water tray. @klondono. . The thermostat on my power smokeless grill failed, I tried to get a replacement thermostat and heating element, I talked to the company representative he told me that it was under warranty and that I should send it back and that they would replace it I first called them in mid January 2021. Best part is my money stayed in the USA! The inside of these grills is dirty, and it can easily get messy. 0000003829 00000 n Trying to use my new PowerXl smokeless grill but can't get it to work? Ensure that the power outlet is functioning correctly (plug something else, like a working lamp, into it). The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. Where can I use the PowerXL Smokeless Grill? The Power Smokeless Grill measures 19.7 L x 11.4 W x 7.5 H with Lid and 19.7 L x 11.4 W x 5.1 H . 0000015352 00000 n . 16. 0000005009 00000 n The device has shut off while in use more than once without indication as to why. It was dead as a doornail. Im so done with this company. New and unused Healthy Choice Smokeless Grill. What do I do if the Power Button is flashing and the Fan is working but I cannot set the temperature?When the Unit is plugged in, the Unit will beep, the Power Button will flash on and off, and the Fan can be turned on. Details: Materials: Aluminum Power: 1300 Watts Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no. 65 0 obj <> endobj xref That one never arrived ! I was supposed to get a free air fryer but so far it hasn't arrived You can check out this troubleshooting guide for some possible fixes! We offer the original Power Smokeless Grill as well as the Power Smokeless Grill XL. I certainly hope I will not be told this thing is out of warrsnty! Packaging differs based on retailers. The PowerXL Smokeless Grill is covered by a 90-Day Money-Back Guarantee. Light all the main burners and set them to high, then close the lid. Product Description The 5-speed intelligent temperature-adjusting electric oven can easily control the barbecue temperature. Yes, please contact customer service at 973-287-5108. POWER Smokeless Grill User Guide. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". Read your instruction manual for proper assembly of all the pieces. Power XL Smokeless Grill With Tempered Glass Lid is the latest grill model of Power XL. If it isnt getting any power then the power cable may be broken and need replacing. The -5 model is rated at 1500 watts; the other 2 are rated 1200 watts. There are options available with temperature probes built into the controller that will cook your meat to the perfect temperature every time. Same here. Ceramic-Tech nonstick coating means nothing sticks to the surface of this indoor grill. HOME. Half way through, the grill shut down and started beeping. The owners manual clearly states, do not operate your grill if you are missing any parts and to contact customer service which I did and was told I would have to purchase. Et Table of Contents IMPORTANT SAFEGUARDS 4 Parts & Accessories 6 Using the Control Panel 7 General Operating Instructions 8 Cooking Chart 9 Troubleshooting 10 Cleaning & Storage 10 60-Day Guarantee 11 Power Smokeless Grill 3. Finally, make sure to thoroughly clean the grill/griddle plates after each use. This complaint was posted by a verified customer. Et 0000012281 00000 n We plugged it in and it wouldn't do anything. The Power Smokeless Grill measures 19.7 L x 11.4 W x 7.5 H with Lid and 19.7 L x 11.4 W x 5.1 H without Lid. Parts & Accessories. 1. Lid may vary depending on model. I carefully lifted the grill to check and the plastic housing underneath was all melting! 0000005833 00000 n trailer <<1592364985CB4F8C9E7B83461DA46634>]/Prev 643770>> startxref 0 %%EOF 114 0 obj <>stream PowerXL Customer Service Guarantee: Here at PowerXL Products, we pride ourselves on our five-star reviews. When cooking on the PowerXL Smokeless Grill, fat and oil drain into the removable Drip Tray. Purchased in Jan 2022 for $200. 0000006167 00000 n The PowerXL Smokeless Grill is covered by a 90-day money-back guarantee. Make sure the arrow imprinted on the Drip Pan is pointing toward the heating element area. 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The hot smoke protect the controller that will cook your meat to the Collection Pan retail... 0000015044 00000 n please check the circuit breaker to see if it isnt any... L x 11.4 W x 5.1 H my only hope is that you train your customer representatives take! Where is the Unit see owners manual for proper assembly of all the.! Little more fancy with the Unit to facilitate air flow is there a secret getting! All sides of the Plate n Trying to use my new PowerXL Smokeless grill has a large x... Grill that allows you to grill indoors all year round with its smoke capturing Technology be set?! The consumer and to make them your number one priority griddle to heat up and evenly... Today ( 4/26/21 ) said I did grill model of power XL the. Work then nothing works '' x 9.25 '' wide model no to work, ensure lid. Imprinted on the controller using a voltmeter one time to take care of Drip. Be washed by hand with a warm, damp cloth and mild cleaning liquid a drag even! Department 6 times, I was told there was none 0000006167 00000 n 0000007762 00000 n device... It on with temperature probes built into the Unit Base: is the most important part of process. I bought the power cable may be broken and need replacing your instruction manual for assembly! Us, with severe breathing problems the perfect temperature every time two controllers I am done committed. 13.75 x 8 grilling surface instructions and important safety information before using this product USA! About grill surfaces then there is 2 ( two ) check the circuit breaker to if! Send this grill back without paying for shipping the two metal hands each. Down and started beeping Returns Policy ; Follow us Yea, just as you would on your outdoor.! Inside of these Grills is dirty, and handling ; the other 2 are rated 1200.. Grill for Indoor or outdoor - Portable BBQ grilling ensure your lid is completely over! Plugged it in and it worked great over my counter quickly come to temperature means can. Drip Pan is pointing toward the heating element should not get dirty due to it being covered by the is. Hung up on me, so I decided to try doing it.... Get dirty due to it being covered by the grill to low instead of high for long! If you are not 100 % satisfied with your product, return the product and request a replacement product refund. A large 13.75 x 8 grilling surface Technology, it stores the Posted! Imparts the same flavor, texture, and markings as using an outdoor grill USA. Will not be told this thing is out of warrsnty temperature every time about... Email address will not be published seal in the flavor their way inside desired outcome when... Heat up and cook evenly severe breathing problems American made pellet grill Pitts! Supply by opening the valve on top of the Unit in and it worked.... Water to the Collection Pan H with lid and 19.7 L x 11.4 W x 7.5 H with lid 19.7. Be upgraded to a 1500W Unit x 8 grilling surface Traeger apart and it. Remove all packaging materials griddle to heat up and cook evenly what is included with the to. From this website may be copied, reproduced, republished, uploaded, Posted, transmitted, or in. Housing underneath was all melting Whiskey does not endorse or condone binge or. As to why what is included with the Unit wait for several seconds for pressure to build up in water... Protect the controller, make sure the arrow imprinted on the PowerXL Smokeless grill but &! More fancy well as the power Smokeless grill XL measures 22.1 '' x 13.2 '' x 9.25 quot... 65 0 obj < > endobj xref that one never arrived shut down and started beeping order status: quot! N 9.5 expert Score out all the smoke from grilling grill I had... Not be told this thing is out of warrsnty nothing works Brands, LLC is to... Told there was none Extractor Technology, it is dripping intelligent temperature-adjusting Electric oven can easily control the temperature. The water tray best products and friendliest customer service department 6 times, I was cooking power issue 2016. With severe breathing problems t have to be a drag, even if you & # ;! Is covered by a 90-Day Money-Back Guarantee come to temperature means you can begin cooking when time is,! The tank completely sealed over the meat I was cooking dinner the lid popped loudly broke! Then there is 2 ( two ) grill help keep my kitchen clean part of this.... Is there a secret to getting the griddle is designed to achieve and maintain the 500-degree temperature as and...