If you have any questions about this response, your post, or our commitment to a great employee experience please reach out to HR immediately. Moon Valley Nursery has the inventory and Adding irrigation lines/emitters. Locations. Moon Valley Nurseries offers a wide variety of trees and plants, some of which are only available in specific regions. or any licensee, social guest or trespasser on Owner's property arising out of any work performed on Owner's Property by Moon Valley Nursery of Texas, LLC, its . International Association of Better Business Bureaus. If you are truly a MVN employee i hope you will do the right thing. Amanda Alexander, Manager of Quality Assurance. We were told to send them pictures of the tree. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB reports on known marketplace practices. Company also violated California law by automatically clocking every hourly employee out at 5 hours and back in 30 minutes later regardless of whether a lunch was taken or not. To kick off spring with a bang, we are offering an awesome deal on our fertilizer products! Copyright 2020 Moon Valley Nurseries. BBB is here to help. In the last year we have been remodeling the entire nursery such as building a brand new design center and rebuilding our parking area to accommodate all the visitors stopping by for a visit. 25 years later, a pumpkin patch turned into 28 nurseries across the Southwest, offering services that did not even exist when we started. After I went home, I texted him to ask him to send the photos of the three trees to me. The trees, palms, and plants we grew in Arizona became accustomed to our soil, water, and temperature conditions as they matured. Learn more. At Moon Valley Nurseries, we understand that your time is precious, so we have made it so the process of getting your yard the way you want, is as easy, quick and hassle free as possible. Great for any landscape. We noticed that a majority of the plant material sold around the Phoenix Valley at the time had been grown out of state, in environments very different from ours. I lost it. While doing this, we found many neighborhood nurseries that were struggling to stay open and offered to convert those properties to new Moon Valley Nurseries Locations, bringing our quality, best practices, and the hope of a sustainable nursery tradition to that community. Moon Valley Nurseries will never buy from an outside source. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The wrong trees delivered. In celebrating our Silver Jubilee, we are starting the spring season with a new blog series commemorating our 25 years in business, the positive role we play in our communities and with our customers, and what makes Moon Valley Nurseries the best in the country. We were able to do this while keeping many of the caretakers of these old nurseries employed and inviting them into the family and training them as Moon Valley Nursery pros. After 10 years in Phoenix, we had grown from one store in North Phoenix to seven stores across the Valley of the Sun and we were not stopping there! In the last year we have been remodeling the entire nursery such as building a brand new design center and rebuilding our parking area to accommodate all the visitors stopping by for a visit. Copyright 2020 Moon Valley Nurseries. Search. For the best experience on our site, be sure to turn on Javascript in your browser. Even though the price is more expensive than other places, but it worth! To this day we continue to hearken back to our beginnings by opening numerous Christmas tree lots every year across the Phoenix Metro area to celebrate the tradition that we were built on. This service was an immediate hit with clients and remains so to this day. Gift cards/gift certificates can not replaced and refunded if lost. He immediately took me to tag the three beautiful trees and scheduled the delivery date. Needless to say, his tree lot was an astounding success. It is our dedication to nothing but the best that has earned us the success we have had, and we cultivate every tree and plant we grow under the same exacting standards. Anyone can write a Trustpilot review. We began to offer our Moon Products to the public and the rest is history! -uneducated people trying to sell things that wont survive. Fast forward to the present day and youll still find the same principles at work when you visit any of the numerous Moon Valley Nurseries across the West. We are dedicated to being a destination employer and Moon Valley has a very well defined and strict policy regarding sexual harassment, rest and meal breaks, and treating all employees equally and with dignity. But they sell it anyways cause the customer doesnt know, and they are thousands of dollars apiece. Limited to 1 replacement tree per tree purchased. Spring, TX 77388-6013. Removing trees, vegetation, or tree stumps. These Moon Products became the staple nutrient sources for all our trees and plants and the outcome was nothing short of extraordinary. After sending them we were told that they would talk to the general manager and get back to us that day or the next. When we say, From Our Farms to Your Yard, we are not lying. Moon Valley Nurseries is the largest specimen tree grower in the country and carefully grows only the best trees on our own farms, from only our most premium specimens. Moon Valley Nurseries is the largest specimen tree grower in the country and carefully grows only the best trees on our own farms, from only our most premium specimens. All Rights Reserved. We have been growing trees, creating and rebuilding landscapes, and changing lives for 25 years! 7% of your sales is what you are paid, there is no base. The crew did a beautiful job and ***** is an outstanding *******--delightful, efficient, and informative. Lots of trees. A huge part of our success and the Moon Valley Nurseries story comes from the care and attention our nursery pros put into both our nursery yards, as well as the landscapes that homeowners and business owners entrust to us to design. In further pursuit of acclimating our trees and plants to our local region, we developed our proprietary Moon Products. Moon Valley Nurseries started with one small location in a neighborhood known as "Moon Valley". We are the only nursery that offers free professional planting on all of our specimen-sized trees. It was scheduled and completed within a few hours. We still take incredible pride in growing and maintaining the best selection of trees & plants. 2023 Trustpilot, Inc. All rights reserved. Need to find a different location? Whether you need just a tree or two, or an entire landscape, see the Moon Valley difference for yourself. Nine years later, we offer 12 locations in Southern California from Fillmore to San Diego. America's #1 source for the best trees, plants & palms! Moon Valley Nursery thus began offering its you buy it, and we plant it tree deals, where the nursery staff performed everything from design thru delivery and installation. C. Hauling off dirt, rock, boulders, or any other debris. I came across Moon Nurseries and discovered they sold several variety of Oak trees, one of which is a Red Oak (Shumard Oak). Moon Valley Nurseries 215 reviews Claimed $$ Nurseries & Gardening Edit Open 7:30 AM - 5:30 PM Hours updated 1 week ago See hours See all 490 photos Write a review Add photo Location & Hours 2653 E McKellips Rd Mesa, AZ 85213 Get directions Edit business info Masks required Accepts Credit Cards Accepts Apple Pay About the Business Steph L. People can be great. This is the Moon Valley Nurseries story, and were proud to share it with you. Nine years later, we offer 12 locations in Southern California from Fillmore to San Diego. Industry: Nursery stock , Retail nurseries , Lawn and garden supplies , Landscape counseling and planning , Tree farm See All Industries Printer Friendly View Address: 14000 N Pima Rd Scottsdale, AZ, 85260-3944 United States See other locations Phone: Website: www.moonvalleynurseries.com Employees (this site): Actual Employees (all sites): Actual In the 1940s, Les Blakes grandparents packed up everything they had in their Ford Model T and moved from Texas to Arizona. Our professional designers will help you create your beautiful landscape as our expertly trained planters install your new landscape without you having to lift a finger.Come and experience the Moon Valley Nursery difference today! see the Moon Valley difference for yourself. Copyright 2023 Moon Valley Nurseries. We will continue to spread our quality of product and service across the United States so that each and every home and business owner that comes to shop with Moon Valley Nurseries is privileged with the ability to experience the Moon Valley Difference and enjoy a landscape that could only come from the Moon! I will not suggest, refer or give Moon Valley any positive marks. After not hearing from them we sent another text on 11/14/2022. We also ensure all reviews are published without moderation. Open until 5:30PM-Sundays 5PM . Good landscaping can increase your home value by over 28%. After years of learning how to grow the best trees, run top-selling nurseries, and give customers the greatest experience, he decided to branch out and expand the family business and legacy. After the success of the pumpkin patch and Christmas tree lot, we were able to officially open the first Moon Valley Nurseries. Moon Valley Nursery is proud to be a family-owned and operated company. 19333 N Freeway. Moon Valley Nurseries We offer free professional design We grow our trees and plants on our farms We have experts to help you find the best trees We guarantee our trees and plants We deliver using our trucks and cranes We offer professional tree planting We clean up your yard after planting The Other Guys You pay for design (if it's offered) As far as your statement about our sales people your post does not accurately reflect the titles or the process that we employee to develop our sales staff from "cash & carry" to "nursery pro" to "Landscape Designer" (which included competing the MVN Sales Academy. After years of learning how to grow the best trees, run top-selling nurseries, and give customers the greatest experience, he decided to branch out and expand the family business and legacy. We are very pleased with the results of today's planting in our front yard by Moon Valley Nurseries. They asked for pictures again. How to Avoid Creating Air Pockets When Planting, What to Know Before Planting a Tree or Plant. We were also very pleased with ****, our design specialist, who is knowledgeable, patient, and a good listener--just what we needed.All in all, we are very happy with the professional and personable care we received from the good people of Moon Valley Nurseries. What started with a simple pumpkin patch turned into the first Moon Valley Nurseries location in the Moon Valley country club area of Phoenix, Arizona. We sent them (attached to a text message) on 11/11/2022 and were told they would "see what can be done" the next day. BBB Business Profiles generally cover a three-year reporting period. He called me to explain the three trees the next morning, so I felt totally relieved. How to Avoid Creating Air Pockets When Planting, What to Know Before Planting a Tree or Plant. We have the largest quantity of Big marquee palm trees often seen in shopping centers, business, and malls. We like to think of ourselves as a Customer Service company that plants trees. An extremely durable and hardy palm that looks like a pineapple during its first decade of growth. Since we are the grower, we always guarantee to do it for the lowest price in town! The Shumard Oak also called Red Oak is a beautiful classic oak tree that turns bright red in Fall! One of our first stores, Tatum has always been a popular store with our customers in the area. I appreciated the attention to detail your company provided. Surprisingly, one of the two missing trees was delivered on 7/22/21. View Details. Well guide you through the process. Later that night, I thought those trees were not Podocarpus Henkelii , so I texted him again, and he still texted me back even though he was off working. Call Us: (602) 388-1529. Claim your profile to access Trustpilots free business tools and connect with customers. Your website states "MVN doesnt have the capability toremove any dirt from the jobsite. As a matter of policy, BBB does not endorse any product, service or business. Moon Valley Nursery has the inventory and knowledgeable staff to get every job done. Transplant warranty for trees & plants installed by Moon Valley Nursery is three (3) months from the original planting date. Moon Valley Nurseries has become the most popular nursery on the West Coast. Come and experience the Moon Valley Nursery difference today. Copyright 2023 Moon Valley Nurseries. In many cases, you had to contract with someone else to get the tree and do the planting. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Customer more. This is ridiculous and a bad purchase. Moon Valley Nursery just planted a huge 25yr old oak tree in our backyard and it is beautiful. For the best experience on our site, be sure to turn on Javascript in your browser. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I made my purchase on June 14, 2021. BBB reports on known marketplace practices. These exceptional services and dedication to the experience of everyone who steps foot in or calls one of our nurseries is what has expanded our Moon Valley Family across four states, with 42 locations and counting, and over 2100 acres of growing farms. Again, by settling for nothing less than perfect and providing the best Christmas trees he could acquire combined with a team of knowledgeable employees ready to help, every one of his visitors were able to find the perfect fresh Christmas tree for their home. We are excited to announce that we will officially be opening a nursery in Gilroy, CA soon. We have been growing trees, creating and rebuilding landscapes, and changing lives for 25 years! 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