What to expect from Shark robot errors Why Does My Shark Robot Vacuum Keep Stopping? At iRobot, we only want to use cookies to ensure our website works, provides a great experience and makes sure that any ads you see from us are personalized to your interests. Turn off the unit to disengage the brushroll from the rug. This disturbs the free movement of wheels. This confirms the Robot is placed on the base correctly. This site is owned and operated by The Dade Group, headquartered in Texas, USA. Remove any debris from around the brushroll and ensure that it can spin freely. The issue is sometimes because of the wheel cavity. The front bumper is probably stuck to resolve this, clean the front bumper and ensure it moves freely. Reprogram or Consult your Dynamic Service Centre. CLEAN (RED) Flashing This indicates error #10. Reinsert the dust bin. Or maybe the battery is down, so it needs to be charged. Another reason you might be seeing error code 2 is because, Finally, another reason for error 2 is that the. This indicates that the wheel motor encoder has failed, turning the power off and on again should resolve this issue. And when the battery capacity is decreased, charging issues occur now and then. Your shark robot has to deal with a large scale of dust every single day, and its very usual that the Dust Gets Clogged Up in the operating part of the device and stops moving properly. Try wiping the cliff sensors with a cloth. Apparently, not all dust causes the same type of problem. So, connect some other devices to be sure about the network. Disclaimer: We are participants of the Amazon Affiliate Program. I can't get it Ask an Expert Home Improvement Questions Marc, Handyman Satisfied Customers Plumbing, Heating, and home maintenance contractor Marc is online now Related Home Improvement Questions Completed my graduation in Bachelor of Business Administration. (RED) alternating: Blockage in brushroll. In that case, replacing the battery is the highest recommendation. CLEAN (BLUE) + DOCK (RED) + ! Apply lubrication Why is My Shark Robot Beeping? Shark Customer Service | Official Support & Help Centre Troubleshooting Vacuums Cordless Vacuums IZ300/IZ320 Series IZ300UK / IZ320UK Shark Anti Hair Wrap Cordless Vacuum Troubleshooting Guide This article contains the Troubleshooting Guide for the IZ300 / IZ320 Shark Anti Hair Wrap Cordless Vacuum. This error is, in a word, the issue of being stuck. To fix these fault codes, you won't need costly tools. If there are no lights at all, the device may be turned off. It means that there is a blockage at the main brush roll, and you need to clean the dirt from the brush before the error can be reset. Check the list below if any of the lights are on or flashing on and off on your Shark ION Robot. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. Each error code shows a different combination of lights on the Shark robot vacuum flashing, alternating, or becoming red. Consult manufacturer instructions or seek professional help before attempting repairs. Remove any debris from around the brushroll. Troubleshooting. Wait for 10 more seconds, then press the Switch again. ! symbol flashing: Suction motor failure. The absolute reason behind this is that the device cannot move because of any kind of obstruction. Fixes: Cleaning the brush roll isnt that complex. CLEAN (RED) flashing Please turn it on or plug it in for charging to see a response. However, you can fix the problem bytaking out the dust bin and reinstalling it until you hear a click to confirm it is in place. DOCK (RED) flashing- There is a jam with the front bumper. Please pick it up and place. Theres a Blockage in the brush roll. The Pro Steam Pocket Mop leaves water on the floor or is becoming hard to push. Understanding shark robot error codes can help you troubleshoot problems and get your shark robot back up and running quickly. Just press any button on the body or remote to break the hibernation. Regardless of whether your Roomba robot vacuum beeps out an error or just shows it on a screen, the error numbers are the same for almost all models. 1. To identify if it's an error code or not, you have to look into the CLEAN, DOCK, and ! Check for Open Efficient and adequate performance make them reliable among the consumer base. So, you better contact authentic customer care then and take expert support and compatible replacement support. These codes appear when something goes wrong with your robot and can be quite frustrating if you dont know how to fix them. $99.99. The Robot has hit an obstacle and is stuck. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. A drive wheel is stuck. + Wi-Fi (Flashing RED alternately): Wrong user name or password for your Shark account. That way, you can understand how to troubleshoot them the next time they show up. Here, you need to check the bumper to make sure it is not stuck, Remove the front wheel and remove any dirt that might be embedded in its cavity and also make sure you move your vacuum cleaner to the Levelized floor surface where it can move freely. Shark iq robot vac. We are not liable for any damages. This indicates that the battery needs to be replaced. Clean the cliff sensors, move the robot to a new location, and start cleaning. Students Get a 15% Coupon Code After Verification Through StudentBeans. The Battery is critically low. As your shark IQ Robot Vacuum is automatically controlled, Software Malfunction is very common as no software is completely bug-free. Founder Of Vacuumist.com. February 27. e info: Hardware id: SHRPMT0 7781C5A 917AC4E 104E883. In this situation, your shark vacuum will be showing error 2. Simply when you have removed the dustbin, it starts Clean Solid Red Indication. CLEAN (BLUE) + DOCK (RED) flashing: Robot cannot locate dock. ; 2 Why is the shark vacuum brush roll indicator light not on and how to fix it?. So often, the device is left without docking properly because there is any disruption between the dock and the robot. This indicates that one of the side brushes is stuck. Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. This means the password you have entered is not correct. To perform a factory reset on your Shark Robot you will need to; The Shark Robot should then restore itself back to its factory settings. Here, you need to reinstall the dustbin and make sure it sits in its right position. Shark is a perfectly well-known brand that helps you keep your home clean with an automatic process. Thank you for reading! 3. Usually, hair, cotton, and obsolete ribbons get stuck with the wheel. But to understand the error codes and what they mean, you need the manual. (RED) flashing: Suction motor failure. If the wheels are not able to move freely to different locations, clean blue blinking takes place. Remove debris from side brushes. Also, try moving the robot to a new location free of obstacles. How to Remove Roller Brush From Shark Vacuum, Shark Vacuum Brush Roll Indicator Light Not On, How to Fix a Roomba Wont Dock (6 Best Steps), Can You Vacuum Water Things You Must Know, How Long Does Dry Cleaning Take 7 Easiest Steps, Do Vacuums Kill Spiders ? section below, A communication fault exists between the power module and remote, Check the power module for a fault, the cable for damage, and As you try resetting your Shark ION errors, you need to take care that you dont damage it further or avoid exposing yourself to any dangers. Replace the SHARK Control Unit, Check all Connections and Wiring Turn off power before performing any maintenance. (RED) flashing- The brush roll is clogged. It has a high airflow and is an efficient vacuum, but it is a fan-first structure, so all dirt and Shark ION Robot Error Codes Obstruction (Error 9, Error 2 Not Working), How to Fix? connections and cabling, Internal Controller unit Fault, In case the device has no issue at all. This indicates a failure of the suction motor. Please pick up your robot and place it on the dock. In this situation, try changing the outlet or taking proper steps for a stable electric flow. Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! This vacuum cleaner is equipped with a motor protective thermostat. connections and cabling, Check the M2 (normally right) motor, Remove debris around the, {NB: Source of Error Codes from finderrorcode.com}. So, finding the source of the issue is totally up to you. Make sure your robot can move freely. Please contact Shark Customer Care at 1-800-798-7398. No matter which Shark robot model you have, you should be able to find a solution and get your robot working again. Thing That You Should Know, Where To Dump Mop Water Things That You Must Know, Shark Vacuum Overheating 5 Most Common Causes & Solution, How to Keep Cobwebs from Coming Back 4 Things To Do, Pressure Washer Soap Dispenser Doesnt Work 6 Best Steps, Quick Fix for Roomba Going in Circles Easy Guide, How Do You Clean a Tile Floor With a Drill Brush Tips & Tricks, What Do Professionals Use to Clean Showers Things You Should Know, Can You Use Vinegar With O-Cedar Mop Step by Step Guide, How to Clean a Bore Brush Step By Step Guides, Does Opening Windows Reduce Dust Learn From Expert, How to Clean Shark Vacuum Filter Tips & Tricks. They are the Shark ION, Shark IQ, Shark EZ, and Shark AI. Two fixes can be performed. Ensure the battery is plugged in, secured, and has charge Clean the battery connectors to ensure there are no obstructions Typically, a Shark Vacuum will indicate an error for a few reasons. Why Are 2 Lights Flashing on My Shark Battery? When you own a vacuum, you are bound to come across errors at some point. It could also mean an error in the drop and front wheel sensors. Contact Us . Shark vs Dyson: Which cordless vacuum cleaner is best? 10 Affordable Cleaning Gifts for Daily Use, How to Replace Your Bissell Style 7 Vacuum Bags, Comparing Steam Mop and Wet-Dry Vacuum Cleaners. This indicates that the dust bin isnt fitted correctly, remove the dust bin and refit correctly. Vectric Wizard. Turn your ION Robot Upside Down. Device id: 194BA69. Welcome aboard! That means the suction motor has failed. The Robot is not on the base correctly, replace the Robot until the base indicator light turns blue. Can you please help me trouble-shoot this issue. Do not force any dirt from the vacuum cleaner to avoid damaging the parts. Or write to [email protected]. The battery is so degraded that it cannot supply enough power for too long time. One reason is that the battery is not fully charged. If thats you, then youve come to the right place. STEP 3 Select Robot (Apple iOS Only) Exit the app and open the Wi-Fi settings. The brush roll has blockages that youll need to remove. wiring and terminating is secure, Check condition of DX-BUS Cables and Connectors, Check condition of DX-BUS Cables and Connectors And the worse thing is that you cannot solve complex hardware issues by yourself unless you are an expert. If you are still having difficulty using the Pro Steam Pocket Mop, give our Customer Care Center a call at 1-800-798-7398. This indicates a cliff sensor error. What to Do When a Shark Vacuum Loses Suction. This means the brush roll has an obstruction. Shark_ RVXXX) from the menu. Replace Control unit, Check SHARK Connections and Wiring All LED lights are off: Unit is turned off. Shark IQ and EZ Robotic Vacuums Error Codes. Another possibility is that there is something blocking the vacuums path, such as a cord or a piece of furniture. 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