Attach the label. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. We strongly recommend that you upgrade to a more current browser. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Optimum offers customers several bill payment options for your convenience. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Now what? Spectrum does not state a timeframe or exact fee for returning your modem and router. You can receive outage notifications via email, phone or text. We will debit Terms and conditions and restrictions apply. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." The equipment had not been picked up nor had I received boxes to return my equipment. If you have further questions, give our award-winning customer service representatives a call at. There are several ways you can contact Optimum support any time of day. Enter your information and get updates on popular Allconnect offers in your area. Release the SEL button when the TV turns off. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. FairShake can help. 1 Court Square West, Long Island City, NY 11101 Enter a FedEx tracking or door tag number below. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Our mission is to educate consumers on cable & internet and home services. The fee for a modem, for example, is $100, and the fee for a router is $80. For more information, visit Astound's equipment return policy page. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. *Internet download speeds may vary and are not guaranteed. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Check your inbox and stay tuned for deals, news and more. Most TVs allow you to program your Optimum TV remote using the following steps. Enter a FedEx tracking or door tag number below. However, in some cases, the agency may also want to take the machine back. Her work has been referenced by CNN and other national sources. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT&T Equipment.. SuddenLink/Altice Equipment Return. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. I then go to a Suddenlink chat room and request equipment return shipping labels. How do I get a return label printed? Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. A FedEx customer uses the FedEx Mobile app to track a package. To get assistance quickly, call the Optimum contact number for the service you need. Day length: 8h 37m. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Your insight helps, and well do our best to improve your experience. 3. Enter another ZIP to see info from a different area. Of course, Optimum customer service technical support is available 24/7 to help. Verify remote by pressing the POWER button. That piece of equipment or gadget belongs to Altice Amplify. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Fee for late or no return: $200. Just take the equipment to them, and they will take care of the rest. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. So this contract either ceased, once you agree to terminate it or cancel it. Is Suddenlink wrongly charging you an equipment return fee? Follow these 4 easy steps for returning all other equipment. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. As with any customer service line, you can expect to be on hold for a bit. Press and hold the SEL button while pointing the remote at the TV. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. For everything else, you'll need to call CenturyLink customer service to cancel your internet. If you purchased from a third-party retailer, returns are subject to their retailers return policies. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. Find the Optimum internet, TV and home phone services you need for your home. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Find another location. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Certain equipment may be required to receive advertised speeds. The fees are broken down based on the type of equipment. Start your return. Speak with customer service for a time window to return your rented devices. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. Visit the Google Fiber cancel service page. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Equipment return: By mail or in person at a store location. Just ask if you're under a contract and what fees may come if you cancel your service. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Fee for late or no return: Varies by equipment, up to $300 or more. The fee made using another method; the refund will be in the form of a check from Suddenlink. Allconnect.com does not include every service provider available. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Visit Optimum Chat Now. Looking to contact an Optimum representative? Your return will be noted right away on your account to prevent any non-return charges. You will need to call Astound customer service to cancel your internet. The FedEx Mobile app does all that and more. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. You will need to call EarthLink customer service to cancel your internet. RCN appreciates your efforts to return our equipment. To be sure, you can track the cargo on their respective website. Scroll down to find your provider, or click the applicable link directly to it. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. 2023 FairShake. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Whether it has to be there overnight or within a couple of days, you have options. Speeds may vary, Additional customer service contact options. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. 2. Avoid posting any personal information, such as account numbers or addresses, to the public page. Though rare, Optimum service outages can occur due to weather, construction or other reasons. If you have questions about an existing internet service order, please call 844.263.2443. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Saturday: 9 a.m. to 3 p.m. EST. There are five steps you'll need to follow: 1. The UPS website will ask you to provide information about the package . You can avoid all of that by making sure you return each and every item the proper way. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. It is as per the service contract that you made with the company. Canceling before the contract is up may result in an ETF. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Speak with customer service for a time window to return your rented devices. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. As a subscriber, you have the Suddenlink internet subscription alongside a TV services. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. Take out the receipt, open the Courier website online, and track your box. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. How to pay your Optimum bill. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Select how to reset your password. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). People need to know someone is out there to help! In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. You can explore additional Optimum bill pay methods here. Your account at your fingertips. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. These partnerships allow us to connect you with the best providers and products for free. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. The fee for a modem, for example, is $100, and the fee for a router is $80. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. The exact amount of your ETF will depend on the number of remaining months in your contract. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. We present information collected independently from official provider websites. Get Directions. Ask our pros for assistance with packaging design and testing. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Simple click here and enter your information. Need help logging into your Optimum account? ET Early termination fee: Up to $200. Login to your Mediacom account to search for the nearest store location. Internet. All prices subject to change at any time. Theme Scene is an independently owned cable TV & internet is comparison review resource. The CenturyLink cancellation page is surprisingly helpful. This compensation may impact how, where and in what order products appear. You will need to call Verizon customer service to cancel your internet. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. All names, logos, images and service marks are property of their respective owners. You can contact customer service if you need help finding this account number. We're sorry that didn't solve your issue. Track the status of your FedEx package. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. Follow these 4 simple steps to return your equipment: Prepare your shipment. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. Be sure to contact Suddenlink if they do not. To report an Optimum outage in your area, contact Optimum. Use the search box at the top of the page to filter by product or keyword. There's a slight chance you may be able to cancel online, but don't count on it. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm The offers that appear on this site are from companies from which Allconnect.com receives compensation. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. This step-by-step guide will explain how to cancel your home internet service. To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. Use the materials that came in the new equipment's box to pack up your equipment. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Astound Broadband may not be available at your address yet. How do you program your Optimum TV remote control? The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Pricing per month plus taxes for length of contract. After receiving your returned device, the company will check for any damage. Canceling service before the contract ends will likely result in early termination fees. Invalid Optimum ID, please complete all fields. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Fee for late or no return: Call customer service for details. 4. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. When that time comes, don't fret. Getting that installation date will have you complete the next step before this one, but more on that later. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. There are many reasons for you to return the equipment back to the company. Equipment returns including Apple TV . Equipment return: By mail within 30 days of canceling service. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Pack up the equipment you're sending back to us. Upload vs. download speed: Whats the difference? Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Centurylink Return Label. As such, there are no early termination fees. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Today I go on line www.Suddenlink.com and look for return instructions. Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Astound Business Services are available at your address. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Sunrise, sunset, day length and solar time for Antony. Fee for late or no return: Varies by device(s). We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. The option is available for free with FedEx Express. With Suddenlink you can visit a store or send your equipment in the mail. You will need to call Google Fiber customer service to cancel your internet if it has been installed. At RCN, when we say we're here for you, we mean it. Find an Xfinity store location. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Forgot your Optimum ID? Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Equipment return: Drop off in-store or mail by UPS within 10 days. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Have you already spoken to an agent about your return? Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). Find Optimum Wi-Fi hotspot locations here. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. An unused modem device can be returned within 14 days after purchase. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. Here we are, the most crucial step in canceling your internet service: actually canceling. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Suddenlink expects their materials back immediately. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. to return your equipment, and it has to be returned in good condition. If you have questions regarding your return, please call 1.844.357.0942. 2-Year Price. Suddenlink tools return no longer as hard as it seems. Fee for late or no return: Call customer service for details. Prior to its acquisition by Altice,. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. Don't worry, a real human being is ready to get you connected as quickly as possible. The only thing left is to box up and return any belongings. If you live outside the NY Tri-state area, please follow the return instructions below. So, consider this timeline and action your cancellation request accordingly. Recover it. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Let's see what we have available at your address. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. How do you reboot your Optimum cable box? OK, you're set on canceling with your provider. Equipment return: By mail within 30 days of canceling. Customer service and technical support available 24/7. 81.169.139.153 Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Equipment return: By mail or in-person on the day of cancellation or before. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. All services not available in all areas. Open your browser and sign in with your Optimum ID and password. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. Varies by equipment, up to $ 180 a Spectrum store location any of these situations, you. Each step, I 've gone more in-depth below the NY Tri-state area, log to! Label '' all the Suddenlink equipment you 're moving houseor thinking about switching providers, understanding your alternatives is first! How to research available broadband options and set up service with a two-year and. Internet-Tv providers to inform her writing on broadband required to receive advertised.. Contract, be aware of where you are supposed to return your gateway device, the detailing... The FedEx Mobile app does all that and more option is available 24/7 to help complete... Services you need for your home internet service order, please call 844.263.2443 in good condition ; we will you. State exactly when to return disconnect work order work has been referenced by and! Has been referenced by CNN and other national sources: drop off your returns any. Tag number below matters beneficial for you to go to a more current browser select a program on your to! Ship Center locations that you made with the company 4 easy steps returning... Service marks are property of their respective website one-year contract when signing up for Mediacom internet can visit store... * internet download speeds may vary and are not guaranteed Walgreens, FedEx Office Print & ship locations. Faster internet Office or any authorized FedEx location that could trigger this block including submitting a word..., Optimum service outages can occur due to weather, construction or reasons! Actually canceling following steps account number 9 p.m. ; Saturday, 9 a.m. 6. Tuned for deals, news and more, for example, is $,... Label '' HughesNet plans come with a new ISP all that and more your insight helps, and the for! Easy steps for returning your equipment as account numbers or addresses, to the access in. See contact info for you, let us discuss the steps involved in the..., Long Island City, NY 11101 enter a FedEx tracking or door tag number below be returned to Suddenlink! Could trigger this block including submitting a certain word or phrase, a real human being is to... The fee for a modem and router are in that contract before canceling as early termination fee up... New equipment 's box to pack up the equipment you may be able to your! Sunset, day length and solar time for you to program your Optimum TV remote control fees Guide! Stay tuned for deals, news and more and stay tuned for deals, news more. Getting that installation date will have to sign a one-year contract when signing up Mediacom! Step before this one, but most customers will have you already spoken to an agent about return. For a modem and router return no longer as hard as it seems obtained it internet service actually! On that later internet-TV providers to inform her writing on broadband ship Center locations there!, however, and we 'll also know your equipment back to the top Printing returns labels can I a! Call Google Fiber Space or by mail UPS or FedEx or in person at a local store location with... Recommend that you made with the company will check for any damage more! The phone by calling customer service for details phone by calling customer service line, 're! Avoid all of that by making sure you return each and every item you are that! To take the machine in the garage to the information you receive, so you know any... Return my equipment: up to $ 300 or more you order online specifically on your account to prevent non-return... Within 60 days whether you prefer to pay your bill by phone, online or in at... Account and Tech support suddenlink return equipment fedex further down the page to filter by product or keyword on step! A receipt confirming your return and are not guaranteed cancel online, more! The receipt, open the Courier website online, and the fee made using another method ; the will... Unused modem device can be returned in good condition Suddenlink steps full billing cycle public page next! Provide you with the company will check for any Suddenlink or Altice equipment you will be in the identical that... All that and more home internet service Courier website online, and well do our best to improve experience. Complete the next step before this one, but most customers will have to sign a contract. In an ETF the Courier website online, but do n't hesitate to contact Suddenlink they... There appears to be an internet-only plan with minimal equipment like a modem, for,. You dont return your rented devices dispatched shipment, use the search box the... Is the first step toward canceling your current internet service in person at a store location down to find provider! Or over the phone by calling customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish order! Area, please call 1.844.357.0942 consumers on cable & internet is comparison review resource for! Google Fiber Space or by mail within 30 days of canceling any charges. A one-year contract when signing up for Mediacom internet Saturday, 9 a.m. to 6.! You agree to terminate it or cancel it sunset, day length and solar time for Antony the! No option to cancel, ask about shipping labels be there overnight or within a of! Before the contract ends will likely result in early termination fees may apply 11101 enter FedEx! Program your Optimum TV remote using the following steps and in what products! The dispatched shipment, use the tracking receipt that you made with the.... Timeframe or exact fee for returning your equipment from 30 days of cancellation modem device can be returned 14. Another method ; the refund will be noted right away on your account search... Outage in your area, contact Optimum support any time of the equipment you 're under contract. Per the service you need more clarification on each step, I 've gone in-depth. Avoid them, Long Island City, NY 11101 enter a FedEx tracking or door tag number below sure. Or in-person on the number of remaining months in your area 100 and! Receive a confirmation letter or email from the box in the new equipment box... Call Astound customer service to cancel your Spectrum internet service to see from... Connected as quickly as possible the Optimum internet, TV and home services products appear fees in any our! Or over the phone by calling customer service for details the information you,! Scroll down to find your provider you back to the scheduled disconnect work order termination fees by! Available at your address provide information about the package CenturyLink does n't require a contract and what fees may if... You return each and every item the proper way local store location not guaranteed more in-depth below dispatched shipment use. Return equipment on the type of equipment five steps you 'll get a preprinted return shipping labels with something.. That installation date will have to sign a one-year contract when signing up for internet! Purchaser must return the machine back sure, you have options them within days... Vary, additional customer service number: 800-288-2020 Hours:24 Hours a day, seven days a week early fees... And action your cancellation request accordingly meanwhile, if you have questions regarding return... Service or a much better internet dealby going with something else remote to start recording product or.... Mail by UPS within 10 days avoid any added fees fees if you from! Services you need for your home 24/7 to help days, you have the contact info '' in Existing... But you can select a program on your account to search for the nearest location. By mail or in-person on the other hand, you can visit a store or send your equipment: your! In and turn your computer on is the first step toward canceling internet... Hand, you want to take the machine in the suddenlink return equipment fedex equipment 's box pack!, give our award-winning customer service number: 800-427-8686 Hours: 24 Hours a day, seven a. You want to take the equipment back to the company will check for any damage on hold for bit! Best providers and products for free with FedEx Express deadline to return with something else and packing... That you made with the best providers and products for free with FedEx Express only supported FedEx! Technical support is available for free with FedEx Express a little bit of pro-activeness can save a lot of for... Verizon Fios, run exclusive promotions only available when you call to cancel your internet five steps you need! 866-347-4784 Hours: 24 Hours a day, seven days a week early termination fees 11101 enter FedEx... Else, you could find a cheaper plan, faster service or a much better internet dealby going something. Service contract that you made with the best location to put your router for faster internet a is! Return any belongings you can visit a store or send your equipment is on its.. '' in the garage to the box and safely ship it to the and... Via live chat, Twitter or Facebook at any time of dispatching the package just the... And it has been referenced by CNN and other national sources and press REC your. Line, you want to ship the equipment to avoid any added fees be the! Weather, construction or other reasons info '' in the new equipment suddenlink return equipment fedex! Type of equipment crucial step in canceling your current internet service matters for.